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Switcher Hangout The place for switchers to discuss their new machines, and how to work with OS X. General support can be had here for newbie stuff, like "How do I restart my new iMac?" :)

can't add printer to printer list

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I can't add my brand new PH printer to the printer list because the 'drivers are not installed' despite the fact that I have installed the CD and I am printing an alignment sheet right now. whats the deal?

is this a common thing?

how do i fix it?
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Have a HP DJ 5550 with a JetDirect 170X print server. I also have installed the CD and can print the test page and the alignment page from within the HP utility. If I connect it via USB it prints fine, but when I try to connect to it through IP printing, I don't ever see the 5550 drivers in the list.
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try getting updated drivers - I did and now it works peachy-like
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