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  1. #1


    Member Since
    Jun 24, 2007
    Posts
    46
    First problem on new mac
    I have encountered my first problem with my mac. Its not reading blank cds or dvds. I am trying to install bootcamp, and when it prompts me to insert a blank cd, I do but it doesnt read it. You hear it spin, then click a little bit, then it ejects. Any ideas?


    *I tried a different brand of dvd. Now it gives me an error saying that the disk failed to calibrate toe correct laser power or something. My superdrive seems not as "super" as advertised.

    *UPDATE I tried a regular retail audio CD and I still got the "clicks", then the MBP eventually spits out the CD. I would really like to find out whats wrong, because this is preventing me from installing bootcamp and other applications, as well as not allowing me to transfer files. I have only had this thing for a day and a half and have been loving it, but this issue with the superdrive is making me concerned. Does anyone know if this is a common problem?

  2. #2

    snoslicer8's Avatar
    Member Since
    Jul 18, 2006
    Location
    Saint Louis, MO
    Posts
    471
    Specs:
    15" Unibody MBP 2.4 Ghz C2D, 2 GB RAM, 250 GB HDD, 320 GB Time Machine HDD, 1 TB Ext Media Drive
    Couple of things we need to know here:

    1. What kind of Mac are you using? We know it has a super drive, but we need to know a little more.

    2. If it's a MacBook Pro, you need to make sure that you've run software update. There is a Super Drive firmware update that was released for it about a week or two ago. Make sure that's installed, then try to read the CDs/DVDs again.

    If this doesn't work, make a reservation at your local Apple store's genius bar, they'll be more than willing to help. Macs are computers too, and no computer is error proof.
    MacBook Air Unibody Core i5 1.8 GHz, 4 GB RAM, 128 GB SSD, iPhone 4S 32 GB White

  3. #3

    ki99's Avatar
    Member Since
    May 31, 2007
    Location
    Ontario, Canada.
    Posts
    926
    Specs:
    Macbook(W) 2GHz, 80GB HD, 1G RAM, Windows XP
    the superdrive firmware update wasn't just for the macbook pro, i'm pretty sure it was for every mac with a superdrive. so no matter what mac you have, make sure you have the update.

  4. #4


    Member Since
    Jun 24, 2007
    Posts
    46
    I have a Santa Rosa MBP 15 inch 2.4 ghz. I have updated all that I can with the Apple Automatic Update, do I have to get the firmware update manually?

  5. #5

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,466
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    No, if you've run Software Update you have everything.

    Among not recognizing blanks, if it will also not play a regular audio CD, the drive is probably kaput.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  6. #6


    Member Since
    Jun 24, 2007
    Posts
    46
    Hmmm, not what i wanted to hear. The last thing I want is to have to send this away or exchange it for a new one. I had to wait 3 weeks for this one. Second opinions

    Also, it reads some disks, but not others...is it super sensitive to dirt and scratches or something?

  7. #7


    Member Since
    Jun 24, 2007
    Posts
    46
    Well, I ended up taking it to an apple dealer, so now I have to wait until they fix it, what an annoyance...

  8. #8

    Macwillis's Avatar
    Member Since
    Jul 10, 2007
    Location
    Newcastle Upon Tyne UK
    Posts
    240
    Specs:
    15" Macbook Pro, 2.16GHZ C2D,120 GB HDD 3GB Ram
    ohwell atleast its getting fixed.

  9. #9

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,466
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    yeah, always a bummer when your rig goes down.
    think i'd go thru withdrawal
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  10. #10


    Member Since
    Jun 24, 2007
    Posts
    46
    Honestly, I kinda am going through withdraw. I was really enjoying the first 2 days, now its back to the waiting game.

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