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Switcher Hangout The place for switchers to discuss their new machines, and how to work with OS X. General support can be had here for newbie stuff, like "How do I restart my new iMac?" :)

Question on the trackpad


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LKHetzel

 
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I recently purchased a iBook off of eBay. It came with a fresh install of OS X Tiger without the discs. The trackpad came disabled. I would like to know how to enable it. I have already tried to use SideTrack, and all it does is tell me to restart my computer to install the drivers. I have also tried iScroll, and it says that I don't have a compatible trackpad. What do I do?

LKHetzel
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smurfy

 
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uh oh. Tiger without the discs? Ooohhh.... Not good.

I dunno how to enable the trackpad, but without those discs, you can have a serious hardware error and can't do anything about it.
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dekan

 
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There is an option in the preferences, that deactivates the trackpad when you have an external mouse connected. it's not that, isn't it?
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LKHetzel

 
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I know, any comp without the discs can be a major problem. It isn't the option that disables the trackpad when a mouse is connected. I don't even get a trackpad panel in Keyboard and Mouse.

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a1laserboy

 
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Could it be that it has a version of Leopard for a desktop machine installed, as they don't have track pads?

Or perhaps the track pad doesn't work, and when the OS was installed, it didn't pick the hardware up.

I can only suggest either taking it to Apple or asking the seller for a refund (or resign yourself to always using an external mouse).

Other than that, I have no idea how to fix it, sorry.
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Justin_P

 
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You need to update to 10.4.9, a fresh Tiger install with put one of the first releases of Tiger on if I remember correctly, and the iBook track pad isn't supported in early versions.
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LKHetzel

 
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I have updated to 10.4.9. Do I need to do a fresh install?

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Justin_P

 
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Quote:
Originally Posted by LKHetzel View Post
I have updated to 10.4.9. Do I need to do a fresh install?
Strange, that usually fixes the problem. Have you tried resetting the PRAM?

http://docs.info.apple.com/article.html?artnum=2238
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technologist

 
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Open the System Profiler (Apple menu > About This Mac and click the More Info button)

Look in the left hand pane under "Hardware" for "USB"
Expand all of the sub-items. Do you see the Trackpad listed there?
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Amen-Moses

 
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Quote:
Originally Posted by LKHetzel View Post
I recently purchased a iBook off of eBay. It came with a fresh install of OS X Tiger without the discs. The trackpad came disabled. I would like to know how to enable it. I have already tried to use SideTrack, and all it does is tell me to restart my computer to install the drivers. I have also tried iScroll, and it says that I don't have a compatible trackpad. What do I do?
If the previous owner took it apart it is very possible that they did not re-attach the trackpad connector properly.

Amen-Moses
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LKHetzel

 
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Okay, I reset the PRAM, checked to see if it was in the USB list. It wasn't. I'll try to see if it is unplugged.

EDIT 12:16 PM CDT
Okay. I looked at it, and from my perspective, it looks like it's broken. I found some guides on taking apart the iBook, and from the other pictures I looked at, mine seemed broken, like the connector is missing. Take a look here

LKHetzel
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Amen-Moses

 
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Quote:
Originally Posted by LKHetzel View Post
Okay, I reset the PRAM, checked to see if it was in the USB list. It wasn't. I'll try to see if it is unplugged.

EDIT 12:16 PM CDT
Okay. I looked at it, and from my perspective, it looks like it's broken. I found some guides on taking apart the iBook, and from the other pictures I looked at, mine seemed broken, like the connector is missing. Take a look here

The track pad connector should be under the sheilding in bottom right hand corner of your photo.

Amen-Moses
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LKHetzel

 
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The keyboard is in the way. And if that orange cable isn't the connector, what is it?

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Amen-Moses

 
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Quote:
Originally Posted by LKHetzel View Post
The keyboard is in the way. And if that orange cable isn't the connector, what is it?
It probably is the cable and if there is no plug on the end then the previous owner has obviously knackered it!

The keyboard plug (the J6 in your photo) comes out pretty easily btw, just gently use a screwdriver to lift it out of the socket but don't pull on the cable.

Amen-Moses
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LKHetzel

 
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That is probably it. I'll make sure he didn't hide it anywhere, and if it is gone, I'll just have to get a working trackpad module off of eBay. Upon closer inspection, it looks like the area to plug the trackpad in is also missing. I might just have to deal with it.

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