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Switcher Hangout The place for switchers to discuss their new machines, and how to work with OS X. General support can be had here for newbie stuff, like "How do I restart my new iMac?" :)

Just sent in my new two week old macbook for a replacement


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nef

 
Member Since: Feb 08, 2007
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Nothing was wrong with it technically and I can tell why you guys all say that you wont go back to a PC after using a mac. My problem was that my trackpad and also around the superdrive there were scratches which I didn't make. I tried paying no attention to it but finally gave in and sent it in for a replacement. I'm really hoping the new one will not have any scratches.
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cwa107

 
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Quote:
Originally Posted by nef View Post
Nothing was wrong with it technically and I can tell why you guys all say that you wont go back to a PC after using a mac. My problem was that my trackpad and also around the superdrive there were scratches which I didn't make. I tried paying no attention to it but finally gave in and sent it in for a replacement. I'm really hoping the new one will not have any scratches.
Wow - that's pretty decent service. Did they just take your word for it?
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nef

 
Member Since: Feb 08, 2007
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It has been less than two weeks. Less than two weeks = replacement without having to get it checked out by apple care

Oh very decent. Much obliged for replacing a brand new $1400 laptop with scratches on it.
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