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Switcher Hangout The place for switchers to discuss their new machines, and how to work with OS X. General support can be had here for newbie stuff, like "How do I restart my new iMac?" :)

My New Mac Pro Burner Issue Story


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Macavity

 
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Member Since: Dec 28, 2006
Location: Tennessee
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Mac Specs: Mac Pro 2.66GHz/2GB RAM/2x500GB HD/x1900 Video

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Hey y'all, another new switcher here.

My new Mac Pro is only two weeks old, and I had to call AppleCare on Christmas Day to resolve a problem I had burning any discs. I would insert a CD or DVD, follow the prompt to open it in Finder, then get a "Disc is unrecognizable" error. So, after trying every type of blank CD and DVD I had in the house and trying an external burner I have, I finally called for help.

The first agent I got walked me through a few reboots and such and finally told me I was going to need to erase and reinstall. Ugh. Well, I wanted to make sure I had everything backed up right, so I told him I'd call back when I was ready.

The second agent wasn't ready to throw in the towel. He had me reboot a few times with the blank disc already in the drive, therefore bypassing the Finder prompt. We jumped into iTunes, and tada...drive burned without a hitch. Hmmmm...ok, no burner problem, gotta be a problem with Finder. So, looks like I'm back to erase and reinstall.

Not so fast, he says. He asks me if I want to try something experimental. Since my only other option was a complete reinstall, I agreed to try anything.

Well, to make a long story just a tad shorter, he had me trash the Finder Scripts in the Library. After rebooting, Finder burned like a champ.

Cool.

Now to my question (if you lasted this long), since I'm still an Apple newbie, is anything else gonna be messed up since I deleted those scripts? I haven't noticed anything not working right, but I'm not sure I should. Just wondering.

Anyhow, loving the new Mac and can't believe I waited so long to switch.
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D3v1L80Y

 
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You will be fine. When pref files like that are "trashed", they simply rewrite fresh, clean ones upon rebooting/relaunching. Trashing them only gets rid of the corrupted ones.
Just goes to show you that reinstalling should always be the absolute last thing to consider when things go wrong with OS X. This ain't Windows and the "Slash and Burn" technique of reformatting/reinstalling does not apply here. :black:
It is almost never needed and only wastes time and trouble when doing so.

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nukemm

 
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Yay for persistent service techs!


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Macavity

 
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Sweet. Just what I wanted to hear.
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