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Switcher Hangout The place for switchers to discuss their new machines, and how to work with OS X. General support can be had here for newbie stuff, like "How do I restart my new iMac?" :)

Printer Problems


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AUZambo

 
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I just got my MBP last week and everything working great, but I had problems with my printer. I have an older HP deskjet 812 that works fine with the windows computers.

I plugged it into the mac, created a word document, and hit print. It looked like it stretched each row of letters past their normal height, then cut off the top and bottom of each row - leaving just the middle.

I created and printed another document just to see if it was how I formatted the first, and got the same result. I then printed a test page to check that out, and the test page printed fine. When I hooked the printer back up to the windows computer it worked fine as well.

I've always heard how Macs work with everything, so I'm a little disappointed that it's not working right. Is there something I need to do?
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caribiner23

 
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Download and install Gutenprint 5.0 for Mac OS X.

You should be good to go from there.
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Alexis

 
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You've selected the right paper size in page setup?
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AUZambo

 
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Quote:
Originally Posted by Alexis View Post
You've selected the right paper size in page setup?
That was my first guess. The first document was on 5.5 x 8.5 paper for a baby shower invitation my wife needed to print. The second document I created was on 8.5x11 paper and it did the same thing.

I'll give that other program a shot and see what happens.
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AUZambo

 
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I DLed that gutenprint program and that fixed it. I'm still a little disappointed that Mac prides itself on the fact that you don't need drivers, then I get my computer and the first thing I have to do is download drivers for my printer.

Oh well.
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caribiner23

 
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Glad that resolved it.

I'm with you on the disappointment: I had trouble printing to my Samsung printer once it was connected to a D-Link print server, and after hours of struggling the Gutenprint thing fixed it in minutes.
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