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  1. #1
    coolemt
    Guest
    Apple Care Warranty
    Hey I am new and bought a Mac less then a year ago. How do you find out when the exact date you bought it is? I want to get an Apple Care Warranty.. Thanks in advance.

  2. #2

    MacMania55's Avatar
    Member Since
    Apr 18, 2006
    Posts
    443
    Specs:
    20" iMac 2.16 ghz. 1 gb ram. 250 GB HDD. Screamer! 2gb ipod nano. 17 in powerbook G4 1.67/1 Gb/120gb
    You can go to the store and give them your serial number.
    MacMania55

  3. #3


    Member Since
    Jul 22, 2003
    Location
    Hamilton College
    Posts
    6,999
    Specs:
    20" iMac C2D 2.16ghz, 13" MacBook 2.0ghz, 60gb iPod vid, 1gb nano
    http://www.apple.com/support/

    Right sight of the page towards the bottom, enter your serial number
    Don't forget to use the new User Reputation System

  4. #4
    coolemt
    Guest
    Thanks all appreciate it.. Worked fine

  5. #5


    Member Since
    Aug 22, 2006
    Location
    Washington, DC
    Posts
    203
    if you haven't gotten the extra warranty, DON'T buy it. First thing you should do is call your credit card company, odds are they will cover it for an extra year. So Apple Care is really only covering it for one year. By the time the computer is 2 to 2.5 years old its value has gone done a lot. So its not worth paything $200 or $300.

    Save your money.

  6. #6

    PunkRockTuba's Avatar
    Member Since
    May 27, 2005
    Location
    Oklahoma City, OK
    Posts
    975
    Specs:
    17" MacBook Pro, 8GB iPhone
    I honestly have a problem with the above advice. I purchased AppleCare two weeks before the year warranty ran out and it saved me over $3,500 dollars and got me a new computer. If you want AppleCare, get it, the worst that can happen is you pay the money and never need it. The second you do need it, and dont buy it you will be kicking yourself.

  7. #7


    Member Since
    Aug 22, 2006
    Location
    Washington, DC
    Posts
    203
    the thing most people dont know is 99% (or some large number) of credit cards cover you for an extra year. Did it break in year two or year three. And what kind of system were you using that needed over $3,500 in repairs?

  8. #8

    PunkRockTuba's Avatar
    Member Since
    May 27, 2005
    Location
    Oklahoma City, OK
    Posts
    975
    Specs:
    17" MacBook Pro, 8GB iPhone
    I had a 17" Powerbook G4, its repairs consisted of:

    3 logic boards
    2 airport extreme cards
    2 sets of jumpers for the airport extremes
    1 thermal module assembly
    2 topcases
    1 dead hard drive

    Then after 5 repairs, they decided to replace that computer with a MacBook Pro. All of these repairs except for the first top case happened a year after I got the computer, right when the initial year warranty would have expired. The credit card thing is good advice, I just think telling somebody to not buy AppleCare is bad advice. Especially for a relatively small price they can get a good warranty that will stick with the computer even if it is sold.

  9. #9


    Member Since
    Oct 27, 2005
    Posts
    4,702
    I bought my iMac G5 with cash and the initial warranty is set to expire in a month.

    After 1xlogic board and 2xLCD screen replacements, I'll definately be grabbing that Apple....

  10. #10


    Member Since
    Aug 22, 2006
    Location
    Washington, DC
    Posts
    203
    Next time buy it on your credit card, you can get cashback or miles too. I followed the link from CO's mall so ill be getting close to 4,500 miles for buying my new computer. They are worth about $110 to $200 depending on how I use them.

    Quote Originally Posted by Pulse-8
    I bought my iMac G5 with cash and the initial warranty is set to expire in a month.

    After 1xlogic board and 2xLCD screen replacements, I'll definately be grabbing that Apple....

  11. #11

    kevin_msu's Avatar
    Member Since
    Aug 12, 2006
    Posts
    217
    whenever i buy something and they give me "the pitch"... its ...


    it sounds like this :

    "this is a state of the art piece of equipment; you're going to enjoy its high tech quality.... :hard pause:
    now for 3 years you can buy a warranty and we'll replace this pile of crap when it falls apart on you in a year and a half"




    i'm on the fence with apple care.
    if it was as comprehensive as Dell's complete care, i'd buy it (thats where if i drop it or spill something on it, i tell them and they replace it anyway).

    they still won't replace my crappy white mac book plastic.



    __________EDIT______________

    so i read the one guys post about the credit card thing and i'm like 'yeah right whatever' ..... dude! i used my american express. i pulled this off their site:
    MacBook owner since 7/15/06
    13inch White, 2.0 ghz Intel
    My first Mac was a Powerbook 165c :mac:

    Visit my .Mac page!

  12. #12

    kevin_msu's Avatar
    Member Since
    Aug 12, 2006
    Posts
    217

    6717-11-01 1
    The Buyer's Assurance Plan
    Benefit Details

    Please be advised that this document serves only as a description of benefit details and is not a policy or
    contract of insurance; the actual terms, conditions and exclusions of Policy AX0953 govern the Buyer’s
    Assurance Plan.


    How The Buyer's Assurance Plan Works...

    When a Cardmember charges the entire cost of a covered product with his or her Card account[1] the Buyer's
    Assurance Plan will extend the terms of the original manufacturer's warranty for a period of time equal to the
    duration of the original manufacturer's warranty, up to one additional year (up to three additional years for
    Centurion Card members), on warranties of five years or less that are eligible in the U.S.


    How You Benefit...

    • The Buyer's Assurance Plan mirrors manufacturers' warranties for covered products purchased entirely with
    your Card account, up to one additional year (up to three additional years for Centurion Card members).

    • When your covered product's manufacturer's warranty expires, the Buyer's Assurance Plan takes effect. The
    Buyer's Assurance Plan cannot pay more than the actual amount charged to your Card for the item or $10,000;
    whichever is less (not to exceed $50,000 per Cardmember account per policy year for all Occurrences
    combined).

    • Coverage is provided for any product malfunction, defect or damage covered by the terms of the product's
    original warranty (“Occurrence”)- at no extra cost.

    • For items charged entirely with the Card, the program administrator will decide whether to have the item
    repaired or replaced, or to reimburse you (cash or credit[2]), not to exceed the original purchase price. The
    Buyer’s Assurance Plan does not reimburse for shipping and handling expenses or installation, assembly,
    professional advice, maintenance or other service charges.[3]

    • Where the personal property consists of articles in a pair or set, this Policy shall be liable for one item in the
    pair or set which form the basis of claim hereunder.

    • No product registration or enrollment is required for any covered products, including gifts purchased for others.


    Who Is Covered...

    You are covered under this Plan and coverage remains effective as long as, you are a U.S. Resident Cardmember,
    that is, the American Express Card has been issued to you in your name, and you maintain your permanent
    residence with in the 50 United States of America, the District of Columbia, Puerto Rico or the U.S. Virgin
    Islands.[4]

    Your permanent residence is considered your primary dwelling place.


    Key Terms To Know...

    • Benefits will not be paid if, on the date of Occurrence, on the date of claim filing, or on the date of would-be
    claim payment, any amount due on your Card account is unpaid for one or more billing cycle(s) or your Card
    account is cancelled.[5]

    6717-11-01 2

    • You must provide proof of purchase and satisfactory proof of the covered Occurrence while coverage is in
    effect to qualify for benefits under the Buyer's Assurance Plan. Remember to keep all your American Express
    charge receipts, original store receipts, original manufacturers’ warranties, and products requiring repair.

    • If you purchase an additional service contract or extended warranty with a product which is otherwise eligible
    under the Buyer's Assurance Plan, and the combined coverage provided by both the original manufacturer’s
    warranty and the purchased service contract does not exceed five years, then the product is eligible for coverage
    under the Buyer's Assurance Plan. The Buyer's Assurance Plan will extend the warranty time period and mirror
    coverage of the original manufacturers' warranty up to one additional year after both the original
    manufacturer’s warranty and the purchased service contract have expired. If, however, you purchase an
    American Express® Service Plan with a purchase from American Express Merchandise Services, the Buyer's
    Assurance Plan will apply before the Service Plan is in effect. If the combined coverage of the original
    manufacturer’s warranty and the purchased service contract exceeds five years then the product purchased is
    not eligible under the Buyer's Assurance Plan and no coverage applies.

    • If you buy an additional service contract or an extended warranty for a computer, computer component or part
    that already comes with an original U.S. Manufacturer’s warranty, unless such coverage is provided from and
    administered by the original manufacturer, coverage under the Buyer’s Assurance Plan does not apply.


    Products Not Covered...

    • products not having manufacturers’ warranties valid in the U.S.;
    • at the time of purchase, used, rebuilt, refurbished or remanufactured items;
    • products covered by an unconditional satisfaction guarantee;
    • motorized vehicles (such as cars, trucks, motorcycles, boats, airplanes) and their parts, subject to high risk,
    combustible wear and tear, or mileage stipulations (including batteries, carburetors, pipes, hoses, pistons,
    brakes, tires, or mufflers);
    • motorized devices and their parts used for agriculture, landscaping, demolition or construction;
    • motorized devices and their parts which are permanent additions or fixtures to a residential or commercial
    building;
    • business fixtures, including but not limited to air conditioners, refrigerators, heaters;
    • land or buildings;
    • consumable or perishable items;
    • animals or living plants;
    • one of a kind products which cannot be replaced;
    • items purchased for resale, professional, or commercial use on non Business Cards.
    • items still under installment billing (except those purchased from American Express Merchandise Services) and
    • products with manufacturers’ warranties, or combined manufacturer’s warranties and service plan agreements,
    lasting in excess of five years.



    6717-11-01 3
    Occurrences Not Covered...

    • any physical damage, including damage as a direct result of natural disaster or a power surge, except to the
    extent the manufacturer's warranty covers damage;
    • Occurrences caused by any of the following:
    • fraud;
    • abuse;
    • war or hostilities of any kind (e.g., invasion, rebellion, insurrection);
    • confiscation by order of any government, public authority, or customs official;
    • risks of contraband;
    • illegal activity or acts;
    • radioactive contamination;
    • mechanical failure covered under product recall;
    • all Occurrences that take place outside the Buyer’s Assurance Plan coverage effective period.


    How To File A Claim...

    Remember, you need to report any Occurrence immediately, including that for gifts purchased with the Card.
    Remember also, you need to retain your receipts, the original manufacturer's warranty and the product requiring
    repair until the claim process is complete. You may also be asked to obtain a repair estimate.

    1) Call toll-free 1-800-225-3750 to notify us of your claim (overseas, call collect at 303-273-6498). Note: You
    must report your claim within 30 days from the date of Occurrence.

    2) The program administrator will decide whether to have the item repaired or replaced, or to reimburse you (cash
    or credit[2]) up to the amount charged to the Card, and not to exceed the original purchase price. Buyer’s
    Assurance Plan does not reimburse for shipping and handling expenses or installation, assembly, or other
    service charges[3]. Note: No payment will be made for invalid claims or claims not substantiated in the manner
    required by the Insurer.

    3) You must return all requested documentation within 60 days from the date of Occurrence to remain eligible for
    coverage.

    4) For some claims, you may be required to send in the damaged product, at your expense, for further evaluation
    of your claim. Note: If requested, you must send in the damaged product within 30 days from the date of
    request to remain eligible for coverage.
    MacBook owner since 7/15/06
    13inch White, 2.0 ghz Intel
    My first Mac was a Powerbook 165c :mac:

    Visit my .Mac page!

  13. #13

    Aptmunich's Avatar
    Member Since
    Mar 09, 2004
    Location
    Munich
    Posts
    9,073
    Specs:
    Aluminium Macbook 2.4 Ghz 4GB RAM, SSD 24" Samsung Display, iPhone 4, iPad 2
    Here in germany, a number of apple retailers sell their own extended warranties. Usually they cover more damage (drops, spills, even theft) and are a lot cheaper. (€80 for 3 years macbook coverage for example).
    They can also be purchased for macs bought elsewhere within a year after purchase.

    As Apple doesn't have retail stores here yet, you'd likely take your mac to a service partner anyway, so you can save quite a bit by buying their warranty as well, as the service is just as good.


    (Disclaimer: I work part-time at one such retailer).

  14. #14

    PunkRockTuba's Avatar
    Member Since
    May 27, 2005
    Location
    Oklahoma City, OK
    Posts
    975
    Specs:
    17" MacBook Pro, 8GB iPhone
    Quote Originally Posted by Aptmunich
    Here in germany, a number of apple retailers sell their own extended warranties. Usually they cover more damage (drops, spills, even theft) and are a lot cheaper. (€80 for 3 years macbook coverage for example).
    They can also be purchased for macs bought elsewhere within a year after purchase.

    As Apple doesn't have retail stores here yet, you'd likely take your mac to a service partner anyway, so you can save quite a bit by buying their warranty as well, as the service is just as good.


    (Disclaimer: I work part-time at one such retailer).
    I think that is a good idea since you dont have retail stores.

  15. #15


    Member Since
    Aug 22, 2006
    Location
    Washington, DC
    Posts
    203
    MasterCard Gold/Plats have the same coverage. But the nice thing with the credit card coverage is they tend to give you cash over reparing it. So you can take that money and buy a whole new computer.

    They let me buy it through the AmEx special pricing that they set up for their bulk orders. I ended up getting a better computer and since i got it with my AmEx card my coverage started over.

    Quote Originally Posted by kevin_msu
    whenever i buy something and they give me "the pitch"... its ...

    __________EDIT______________

    so i read the one guys post about the credit card thing and i'm like 'yeah right whatever' ..... dude! i used my american express. i pulled this off their site:

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