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Jagsfish 04-07-2014 04:06 PM

Email problems
 
My email messages are disappearing on my Mac and my iPhone 5s. I'm using the latest version of Apple mail and have Yahoo as my mail provider.
Any suggestions?

Raz0rEdge 04-07-2014 04:15 PM

Are you using IMAP or POP with your Yahoo account? Do the messages remain on Yahoo?

Jagsfish 04-07-2014 04:21 PM

IMAP and they are gone from my Yahoo account inbox. Emails directed into other folders are still there. Your reply came to my inbox. It's the only email in there and I think eventually that will also disappear.

Jagsfish 04-07-2014 04:24 PM

As I expected, your email is now gone.

Raz0rEdge 04-07-2014 04:39 PM

That's very interesting, the only way that emails should be going away from all the places at the same time with IMAP is when you or something is deleting them.

Can you disconnect the iPhone 5S from your Yahoo account temporarily and see if the problem persists and if it does, disconnect the Mac and see what happens..

Jagsfish 04-07-2014 04:40 PM

It looks like my emails are getting moved to the trash folder but they don't get moved right away.

Raz0rEdge 04-07-2014 04:41 PM

My guess is that you have a rule set up someplace that's doing the moving and you need to find and disable it..


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