New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Switcher Hangout The place for switchers to discuss their new machines, and how to work with OS X. General support can be had here for newbie stuff, like "How do I restart my new iMac?" :)

Newbie


Post Reply New Thread Subscribe

 
Thread Tools
steve-mac

 
Member Since: Nov 25, 2013
Posts: 4
steve-mac is on a distinguished road

steve-mac is offline
Hi

I have been supporting windows and dos users for nearly 20 years.I have been asked to start support Mac's.

I need to get some experience, some hardware and some training

I have know idea where to start

If i got a MAC Mini which looks to be about the cheapest option.

would it be useful if i had a duel boot option? or buy a second hand mac

Im guessing im will be supporting a mixture of versions

Thanks

Steve
QUOTE Thanks
McBie

 
McBie's Avatar
 
Member Since: Apr 26, 2008
Location: Belgium
Posts: 2,541
McBie is a splendid one to beholdMcBie is a splendid one to beholdMcBie is a splendid one to beholdMcBie is a splendid one to beholdMcBie is a splendid one to beholdMcBie is a splendid one to beholdMcBie is a splendid one to beholdMcBie is a splendid one to behold
Mac Specs: 2013 MBA 13" - OS X 10.10.1

McBie is offline
You will be pleased to discover that OS X does not need half the amount of maintenance / troubleshooting as Windows does.
A good place to start is get a refurbished Mac of your choice ( preferably one you will be supporting most likely ), and get yourself up to speed with OS X ( I would start with Snow Leopard and newer )
What you are not clear about is whether you will be supporting OS X in business environments or just private .

I am sure you will like OS X a lot if you can resist the temptation to compare it with Windows all the time.
They are totally different.

Good luck and if you have questions, let us know.

Cheers ... McBie

A computer lets you make more mistakes faster than any invention in human history - with the possible exceptions of handguns and tequila.
The problem is not the problem. The problem is your attitude towards the problem. You understand ?
QUOTE Thanks
steve-mac

 
Member Since: Nov 25, 2013
Posts: 4
steve-mac is on a distinguished road

steve-mac is offline
Hi

Thanks for the advice, yes it will be in a Business environment


Just looking at a Refurbished 'Apple Mac Mini 2GB, 500Gb hard disk'

running Snow leopard 10.6.8 and ms office

would i be able to upgraded it to 10.8?
QUOTE Thanks
McBie

 
McBie's Avatar
 
Member Since: Apr 26, 2008
Location: Belgium
Posts: 2,541
McBie is a splendid one to beholdMcBie is a splendid one to beholdMcBie is a splendid one to beholdMcBie is a splendid one to beholdMcBie is a splendid one to beholdMcBie is a splendid one to beholdMcBie is a splendid one to beholdMcBie is a splendid one to behold
Mac Specs: 2013 MBA 13" - OS X 10.10.1

McBie is offline
Do you know the exact model number go the Mac Mini ?
I don't know by heart what the minimum specs are for running 10.8.

If you are going to support OS X in a business environment, then it is all about productivity of the employees and the cost of supporting the infrastructure.
That covers hardware reliability, Operating system stability and the correct apps. ....
It is not about how nice it all looks ( unless you are in the fashion business )

Bringing OS X into play will need a business case to ensure it makes ( economical & financial ) sense.
I love OS X, but if a windows environment has a lower cost ( purchase & support ) for the same productivity, I will go for Windows... Your business case will have to check that out and strike a balance.
( Don't underestimate this part of the process )

Good luck.

Cheers ... McBie

A computer lets you make more mistakes faster than any invention in human history - with the possible exceptions of handguns and tequila.
The problem is not the problem. The problem is your attitude towards the problem. You understand ?
QUOTE Thanks
vansmith

 
vansmith's Avatar
 
Member Since: Oct 19, 2008
Location: Toronto
Posts: 18,352
vansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond reputevansmith has a reputation beyond repute
Mac Specs: 2012 13" MBP (2.5 i5, 8GB)

vansmith is offline
Quote:
Originally Posted by steve-mac View Post
Thanks for the advice, yes it will be in a Business environment
How will you be using these/this machine? Knowing how you will be using it will help us tailor a list of resources for you.

Important Links: Community Guidelines : Use the reputation system if you've been helped.
M-F Blog :: Write for the blog
Writing a Quality Post
QUOTE Thanks
MightyGem

 
MightyGem's Avatar
 
Member Since: Nov 29, 2010
Location: Warrington, UK
Posts: 1,615
MightyGem is a jewel in the roughMightyGem is a jewel in the roughMightyGem is a jewel in the rough
Mac Specs: PPC Mini, 10.4.11. Intel Mini, 10.6.8. White MacBook, 10.8.5. iPhone 3GS.

MightyGem is offline
Quote:
would i be able to upgraded it to 10.8?
As long as it's a late 2009 model, or later, Mactracker says it will run OSX 10.9 Mavericks(the latest OS).
QUOTE Thanks
chas_m

 
chas_m's Avatar
 
Member Since: Jan 22, 2010
Location: Victoria, BC
Posts: 17,510
chas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond repute
Mac Specs: 2012 MBP, Black speakers, Black Benq second monitor, black(ish) iPhone 5s, Black 2012 iPad, etc.

chas_m is offline
I would not recommend a dual-boot environment, as that will act as a crutch to hobble your ability to learn OS X.

The number one mistake switchers and Windows users make is that they assume that OS X is just Windows as designed by a different company. It is most definitely not -- it has not only an entirely different underpinning (UNIX), it has an entirely different "operating philosophy." While there are many surface similaries (thanks mostly to Windows copying Mac concepts, I might add) -- the graphical interface, files/folders metaphor, where user data is largely stored and so forth -- are roughly the same, the approach is as different as that of the different approach taken by cars and airplanes on the question of getting somewhere.

So unless you're going to go into this with an open mind, you may encounter some frustration that OS X isn't Windows, since that's obviously what you're used to. Just FYI.
QUOTE Thanks
steve-mac

 
Member Since: Nov 25, 2013
Posts: 4
steve-mac is on a distinguished road

steve-mac is offline
Thanks again for your input.
Sounds like solid advice
I have just spotted this
Apple Mac Pro Desktop - (January, 2008), Quad Core Xeon x2, 8GB RAM, 750 GB HDD
The seller does not know if it will run 10.8 he said i would need to give apple the serial number (but wont tell me what it is)
QUOTE Thanks
chscag

 
chscag's Avatar
 
Member Since: Jan 23, 2008
Location: Fort Worth, Texas
Posts: 41,406
chscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond reputechscag has a reputation beyond repute
Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, Yosemite

chscag is offline
Ask him for the model number of the Mac Pro. Some of the early Mac Pro machines can not run Mountain Lion or Mavericks. Since this one was a 2008 model, we need the model number in order to determine what it can run.
QUOTE Thanks
steve-mac

 
Member Since: Nov 25, 2013
Posts: 4
steve-mac is on a distinguished road

steve-mac is offline
Hi
MPN..A1186
MacPro3,1
QUOTE Thanks
nickyr

 
nickyr's Avatar
 
Member Since: Nov 01, 2007
Location: Swansea - South Wales
Posts: 535
nickyr is a jewel in the roughnickyr is a jewel in the rough
Mac Specs: late 2012 IMac 27", mid 2010 Macbook, OSX 10.10.1, iPhone 5, iPad 3, iOS 8, Apple TV 3, iPod Classic

nickyr is offline
Have a read of this:

https://discussions.apple.com/docs/DOC-3761

In particular, it looks like that model mac pro is compatible (extract from the link):

Someone who does not have the serial number of their machine due to a logicboard replacement,
or other is desiring to purchase an older machine and wanting to know about Mountain Lion's compatibility,
will benefit by the following. The model identifier, also known as Machine ID, can be found in Apple menu -> About This Mac -> System Information or More info. The following Macs with 10.6.8 or later, 2GB of RAM, and 8 GB of hard space (presumably an additional 15% of free hard disk space will be beneficial as has always arbitrarily been found in the past) are able to upgrade to Mac OS X 10.8:

iMac 7,1 and later
MacBook 5,1 and later
MacBook Pro 3,1 and later
MacBook Air 2,1 and later
Mac Mini 3,1 and later.
Mac Pro 1,x to 2,x not officially supported solution, 3,1 and later (officialy supported)

what have the Roman's ever done for us?

QUOTE Thanks

Post Reply New Thread Subscribe


« i thought macs were at least good for music/movies? | shift key not working after coffee splatter »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Dumb Newbie Pet Tricks BSAKing OS X - Operating System 3 03-15-2012 08:36 PM
Newbie community? tragerjs Community Suggestions and Feedback 14 02-08-2012 12:55 PM
HELP!! Newbie PC to MAC mail account error? RickOfRock OS X - Apps and Games 3 05-03-2009 05:51 PM
Newbie!! Kolusion Switcher Hangout 2 02-05-2008 04:49 PM
Newbie with a 17" iMac Fahrvergnugen OS X - Operating System 3 01-07-2004 03:03 AM

All times are GMT -4. The time now is 02:22 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?