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  1. #1

    Member Since
    Feb 19, 2010
    Oregon, USA
    iMac Software Updates Won't Complete
    I get notices that new software updates are available for my iMac. But when I try to install them, they never complete. The progress bar goes slowly to the right, up to the end, but "hangs" there. Then I get a panel that says iTunes must be closed, even though it is closed. I can't get rid of either notice and must restart the iMac. This has happened several times. Any suggestions?

  2. #2

    osxx's Avatar
    Member Since
    Jan 19, 2008
    houston texas
    09 MBP 8GB ram 500GB HD OS 10.9 32B iPad 4 32GB iPhone 5 iOs7 2TB TC Apple TV3
    iTunes is closed by actually selecting iTunes in the dock or menu bar and selecting quit?
    If you are using the red dot at the top left you are not closing the app.

  3. #3

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Nambucca Heads Australia
    iMac i5 2.7GHz, 16GB memory, OS 10.11.1.
    In fact hitting the red dot closes no applications at all, merely the window. Always use the Quit option.
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  4. #4

    chas_m's Avatar
    Member Since
    Jan 22, 2010
    Victoria, BC
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    Quote Originally Posted by harryb2448 View Post
    In fact hitting the red dot closes no applications at all, merely the window.
    This is not correct. Sadly, Apple is not consistent about this.

    What you said is MOSTLY true, but (for example) pressing the close button on System Preferences does, in fact, quit it (and there are other examples).

    Your advice, of course, is nonetheless the best practice and the user should take heed of it.

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