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Switcher Hangout The place for switchers to discuss their new machines, and how to work with OS X. General support can be had here for newbie stuff, like "How do I restart my new iMac?" :)

CAPS Lock stuck on


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sbegg

 
Member Since: Oct 04, 2013
Posts: 2
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Hi My MacBook air caps lock is stuck on and I can't log on to it as my password has some lowercase letters. How do I fix it? I can't get into an Apple store as I am currently a hundred kms from nearest one!
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mrplow

 
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Member Since: Oct 01, 2007
Location: UK
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Welcome to the forum.

Step 1: Reset the pram
About NVRAM and PRAM

Still an issue?
Step 2:
Connect a USB keyboard and try to toggle caps loack on and off

Still an issue?
Step 3:
Use the OSX virtual keyboard to toggle caps lock
How to Enable & Use the Virtual Keyboard in Mac OS X

Still an issue?
Sounds like it's a genuine hardware fault (spillage on the keyboard?). Time to seek out Applecare/Apple Store/Authorised repairer

External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

Please use the reputation system if you think you've been helped - top right of this post
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sbegg

 
Member Since: Oct 04, 2013
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Thanks so much for your help. Pity the technician at Core in SA had no idea about this. Spent an hour on the phone with him. Managed to do step 2 as a temporary work around but your solution worked and took 1 minute not 1 hour!!!! Not sure what the Reputation system is all about?
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chas_m

 
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The Reputation system rewards members who have given you good advice. Click it and add to their reputation, so that they win a free trip to the French Riviera!

Actually there's no prize, but see that little blue dot on the left hand side under your number of posts? That's reputation -- it's kind of like a rating for users (there's a limit to the number of dots, but it still makes us volunteers feel good!).
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chas_m

 
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I have to point out that 100km is 60 miles ... that's an hour ride on a highway.

If it turns out to be a hardware issue and not just crumbs in the keyboard, I'd say it's going to be well worth your time to make the drive.
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bobtomay

 
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Merged threads

I cannot be held responsible for the things that come out of my mouth.
In the Windows world, most everything folks don't understand is called a virus.
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harryb2448

 
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Member Since: Nov 28, 2007
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Even with Bluetooth kb and mice, it is essential to have wired versions on hand for emergencies, IMHO.

Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!
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