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Switcher Hangout The place for switchers to discuss their new machines, and how to work with OS X. General support can be had here for newbie stuff, like "How do I restart my new iMac?" :)

MacBook Pro and printer won't play nice HELP?


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mommacheedie

 
Member Since: Aug 22, 2013
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Just replaced my MacBook with a MacBook Pro (NICE!) I also have an iMac that has my HP C310 Photo Smart Printer connected to it.

Fired up the new laptop and it immediately was finding and accessing the printer YAY right?

I run an on-line business and am constantly printing off orders (from laptop) that come in. My PROBLEM is that I am not given ANY options for printing preferences, everything prints off in full color which I do NOT need (price wise - ink considered)

The options are given to me on the iMac I expect this since it is literally connected to it. However, on my old MacBook that I had just a few days ago the options all came up when I went to print (connected wirelessly as the new MBP is. )

Any thoughts? I have tried clicking anything possible within the print screen and it basically tells me what I am doing not giving any options for changing it to the basic black/greyscale that I need.

Thanks in advance

iMac osx 10.7.5
MacBookPro with Retina
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chscag

 
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Unless the driver for your HP Photo Smart is current for Mountain Lion you might not have all the options that you previously had when running from the MacBook. Try going to the HP web site and check to see if there is an updated driver for Mountain Lion.

(The printer driver contains what options are available.) Also some advice... if you run an on line business where the majority of your printing is in BW, you might want to consider purchasing an inexpensive Laser printer.
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mommacheedie

 
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thanks I'll do some checking ..

just to be clear though .. the printer is connected to the iMac and ON the iMac the printer options are all made available each time I go to print.

The MBP is connected wirelessly and it only comes up with a 'preset' preset options screen that I can make no choices on.

thanks again
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mommacheedie

 
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Well it took some fiddling .. both machines said it needed no update .. so what I did was this ....

removed the printer from the wirelessly connected MBP and then added it again letting it search for it .. once it did and I went to add it it said there were updates .. of course I said yes while crossing my fingers .. then all options were back when I went to print ..

its the little things that bring JOY !

thanks so much
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Glad you got it sorted out. Thanks for posting back.
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