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Switcher Hangout The place for switchers to discuss their new machines, and how to work with OS X. General support can be had here for newbie stuff, like "How do I restart my new iMac?" :)

I can't watch Neflix on my MacBook Pro


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MarksGirl27

 
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Hello everyone!

My name is Bianca and I've been a PC user since... Windows 98 XD. Now, I've been a proud Mac user for about a week. Needless to say, its quite an adjustment! But I'm getting the hang of it!

However, there's one thing that I still can't seem to get started. That's watching Netflix on my computer. The problem was to download Silverlight, which I did. Then, I thought the problem would be over. But Netflix then told me there was a problem and that I needed to uninstall it and reinstall it. And I did! But it still won't let me so I'm just watching Netflix on my iPhone 5 :/

Help??

I have a 13-in LED backlit widescreen notebook Model No. 1278

THANKS!
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Alex1497

 
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Which browser are you using to try to stream Netflix?
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Alex1497

 
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Have you tried re-downloading it off the Microsoft Silverlight website instead off of the Netflix website? That might help. I would open Finder -> Downloads -> (Find the Silverlight download) -> Move it to the trash -> right click on trash and empty it.

Now open this website with SAFARI. This is the Microsoft Silverlight official website.
Get Silverlight | Microsoft Silverlight
Quit out of Safari THEN Finder -> Downloads -> Open the silverlight download -> install it
head over to netflix and try it out
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bobtomay

 
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Mac Specs: 15" MBP 2.33 C2D 256 4GB, MBA 13" i7 1.8, MB 2.0 2GB, Nano 4th, 3GS, iPad 1

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Along with what version of OS X the machine is running and which version of Silverlight you installed.

I cannot be held responsible for the things that come out of my mouth.
In the Windows world, most everything folks don't understand is called a virus.
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