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  1. #1


    Member Since
    Aug 10, 2013
    Posts
    4
    Photo booth black screen
    Hello!

    First post here.

    When I start Photo Booth, my MacBook Pro (about three years old) just goes to a black screen. The webcam light is still on, and I can hear the fan running, but I can't shut the program down or do anything other than a forced shut down.

    Your insight is very welcome.

    Thanks.

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    47,134
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
    Test your camera again by starting the Facetime.app which you should have on your MBP. If the camera turns on and you see yourself, then it's working OK and the problem could be with the Photo Booth.app. Let us know and we can go from there.

  3. #3


    Member Since
    Aug 10, 2013
    Posts
    4
    Thanks for your reply. The cam definitely works. I don't have Facetime, but I launched Photo Booth and it worked. It doesn't do it always, but does it a lot.

  4. #4

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    47,134
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
    I was going to suggest running the Apple Hardware Test but you fail to tell us which version of OS X you're using?

  5. #5


    Member Since
    Aug 10, 2013
    Posts
    4
    10.6.8

  6. #6

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    47,134
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
    The Apple Hardware Test is on disk 2 of the Snow Leopard set. How to run the Apple Hardware Test. Be sure to read the KB article all the way through.

  7. #7


    Member Since
    Aug 10, 2013
    Posts
    4
    Thanks for your help.

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