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Switcher Hangout The place for switchers to discuss their new machines, and how to work with OS X. General support can be had here for newbie stuff, like "How do I restart my new iMac?" :)

Photo booth black screen


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icepulse

 
Member Since: Aug 10, 2013
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Hello!

First post here.

When I start Photo Booth, my MacBook Pro (about three years old) just goes to a black screen. The webcam light is still on, and I can hear the fan running, but I can't shut the program down or do anything other than a forced shut down.

Your insight is very welcome.

Thanks.
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chscag

 
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Test your camera again by starting the Facetime.app which you should have on your MBP. If the camera turns on and you see yourself, then it's working OK and the problem could be with the Photo Booth.app. Let us know and we can go from there.
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icepulse

 
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Thanks for your reply. The cam definitely works. I don't have Facetime, but I launched Photo Booth and it worked. It doesn't do it always, but does it a lot.
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chscag

 
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I was going to suggest running the Apple Hardware Test but you fail to tell us which version of OS X you're using?
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icepulse

 
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10.6.8
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chscag

 
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The Apple Hardware Test is on disk 2 of the Snow Leopard set. How to run the Apple Hardware Test. Be sure to read the KB article all the way through.
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icepulse

 
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Thanks for your help.
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