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  1. #1

    jt1968's Avatar
    Member Since
    May 05, 2013
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    Los Angeles, CA
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    MacBook Pro 15" Retina, 8GB RAM, 250GB SSD, Intel i7 2.3GHz.
    Problem with iTunes and purchased content....
    Before I made the switch to Mac, my iTunes library was located on my Win-doze laptop. I connected my iPhone 5 to the new MacBook, and synced the music, and the phone's music content was erased, and replaced with the iTunes library I copied over to the Mac. No problem, until I looked through the fresh music on my iPhone, and found that a few "albums" I purchased through the iTunes Store are not there - I can see the song names, but they're gray, and I can't touch the screen and download them again.

    I'm a newbie with Mac, so I'm probably missing a setting or something. Any ideas as to how I can re-download my missing purchased content?

    TIA for any info!
    -----------------------------------------------------------------------------------------------------------------------
    iPhone 6 Plus 64GB / MacBook Pro 15" w/ Retina Display (2012)

  2. #2


    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
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    20,911
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    You probably need to "authorize" the Mac to play your purchased iTunes content, which would I'm guessing solve the sync issue. You can authorize up to five machines in your household to pay content associated with your iTunes account.

  3. #3

    jt1968's Avatar
    Member Since
    May 05, 2013
    Location
    Los Angeles, CA
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    Specs:
    MacBook Pro 15" Retina, 8GB RAM, 250GB SSD, Intel i7 2.3GHz.
    Quote Originally Posted by chas_m View Post
    You probably need to "authorize" the Mac to play your purchased iTunes content, which would I'm guessing solve the sync issue. You can authorize up to five machines in your household to pay content associated with your iTunes account.
    The Mac is authorized to play my purchased content, and the songs that are grayed out and missing on my iPhone are present and playable in iTunes, so for some reason they didn't sync to the phone.
    -----------------------------------------------------------------------------------------------------------------------
    iPhone 6 Plus 64GB / MacBook Pro 15" w/ Retina Display (2012)

  4. #4

    bobtomay's Avatar
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    Dec 22, 2006
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    Texas, where else?
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    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    Are those items not checked in iTunes and your sync preferences set to sync only checked songs?
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  5. #5

    jt1968's Avatar
    Member Since
    May 05, 2013
    Location
    Los Angeles, CA
    Posts
    81
    Specs:
    MacBook Pro 15" Retina, 8GB RAM, 250GB SSD, Intel i7 2.3GHz.
    Quote Originally Posted by bobtomay View Post
    Are those items not checked in iTunes and your sync preferences set to sync only checked songs?
    The songs are checked, and preferences set to sync only checked songs.
    -----------------------------------------------------------------------------------------------------------------------
    iPhone 6 Plus 64GB / MacBook Pro 15" w/ Retina Display (2012)

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