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fastlearner 04-01-2013 04:27 PM

Elongated images after upgrading to mt lion
AMD Radeon HD 6750M 1024 MB

The above is my video card.
I have a macbook pro.
I upgraded to Mt Lion and now images in finder or in Microsoft Word for Mac appear elongated. Long bodies and faces on people. Tried different resolutions to resolve it.
Nothing is working.

Any ideas?


chscag 04-01-2013 05:39 PM

Open Display preferences from System Preferences and reset your MacBook Pro to its native resolution.

fastlearner 04-02-2013 12:46 AM

Oh how I wish it was that easy.
I tried changing screen resolution . . . tried all the options. All result in vertically stretched photos. Also the pages in MS word are elongated vertically.

Tried reseeting PRAM . . .
Can't figure this one out.


mrplow 04-02-2013 06:52 AM

can you post a screen shot?

fastlearner 04-02-2013 01:02 PM

screen snap
Yes, I can.

The pictures on the left are what I see. The pictures on the right are how things are supposed to look.


mrplow 04-02-2013 01:17 PM

sorry, i know what you're describing but could do with seeing it in context, your desktop, word etc

fastlearner 04-02-2013 02:42 PM

screen shot
Hum . . . okay. How do I do a screen shot?
I'd love to show you how Microsoft Word is looking.
And how it is supposed to look.


Dogbreath 04-02-2013 02:46 PM

COMMAND-SHIFT-3 snaps the whole screen.

COMMAND-SHIFT-4 snaps what you enclose in the crosshairs.

You will find the screenshots saved on the desktop.

MacInWin 04-02-2013 03:17 PM

To my eye, the left is more normal. Try going to a website you know has a large circle. Here is one: LINK Measure it side to side and top to bottom with a ruler. I suspect your older monitor was making things too wide and now the new one is closer to correct. But the circle screen will let you actually measure to see what's going on.

fastlearner 04-02-2013 04:18 PM


Originally Posted by Dogbreath (Post 1507274)
COMMAND-SHIFT-3 snaps the whole screen.

COMMAND-SHIFT-4 snaps what you enclose in the crosshairs.

You will find the screenshots saved on the desktop.

Okay, here it is

I'm on a macbook pro.
I have not had this problem this extreme until I updated from leopard to mt lion.

I am running windows on parallel. On that side of the computer, everything looks normal.
On the mac side, faces are elongated. On video, people are taller than they should be.
Everyone looks like they have marphan syndrome, like Abraham Lincoln.


fastlearner 04-02-2013 04:21 PM

Also, my resolsution is at 1600 x 1000
That makes it possible to read fonts and things that are way too small on mac, otherwise,
But it doesn't seem to help the elongation.

chscag 04-02-2013 04:41 PM

After looking at your screen shots and photos you posted, I agree with member "MacInWin". (I too see nothing wrong.) Also, since you're not running your MBP at its native resolution, all bets are off.....

fastlearner 04-02-2013 04:59 PM

nothing is wrong
Well, I assume that the problem I have, you do not have, so your screen is rendering things
like they should look, but mine is not.

I did try running it at the recommended resolution, and it was worse. AND the font size on
Safari and other Mac windows were so small as to be nearly unreadable.

Apparently, this is not a common problem.

mrplow 04-02-2013 05:18 PM

It's hard to help if you don't post screen shots at the native resolution of the screen.

Which Mac do you have?

MacInWin 04-02-2013 05:50 PM

Try going back to the native resolution of the screen, then you can set the font sizes in Safari to be larger, or you can use Command-+ to magnify them as you need. That approach will get your pictures back into proper ratio. Commanc -- will shrink the font sizes again. Did you look at the circle I posted?

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