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  1. #1


    Member Since
    Mar 31, 2013
    Posts
    9
    Problem with Yahoo
    I cancelled my Yahoo account due to being hacked but still get annoying pop-ups from Yahoo requesting my password. I've tried everything to stop this. Can anyone offer a solution? Thanks!

  2. #2

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    6,855
    Specs:
    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Air 2, New AppleTV (4?)
    When, where and what are you doing when you get the pop ups?

    Where have you deleted your account from?
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  3. #3


    Member Since
    Mar 31, 2013
    Posts
    9
    Yahoo problem
    Thanks for your reply - the pop-ups occur randomly, there's no pattern. I can be checking emails or watching a movie. I deleted my account in accordance with Yahoo's instructions.
    A friend has advised me to delete the Yahoo program from my system also to use MRT Microsoft's malicious spyware program. I haven't done this yet, think it'll help?

  4. #4

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    6,855
    Specs:
    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Air 2, New AppleTV (4?)
    If you're running on a Mac no Windows tool is going to help you.

    So I'm guessing you have deleted your account online. Have you removed the settings from your mail client on your Mac?

    Can you provide a screenshot of the popup?
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  5. #5

    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
    Location
    MA
    Posts
    8,503
    Specs:
    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 6S, iPod Nano 7th GeniPad 3
    Are you being prompted for your password on a website, by a browser or a separate program? If the latter, and it's something like Yahoo Messenger, then you should delete that as well..if the browser, then clear your history/cache, and remove any Yahoo related toolbars you might have installed..
    --
    Regards
    ...Ashwin



    Be sure to read the Community Guidelines | The more information you provide, the better answers you get, remember GIGO.

  6. #6


    Member Since
    Mar 31, 2013
    Posts
    9
    Yahoo problem
    Will try to send a screen shot when the pop-up appears again if I can figure out how to do that, also I don't know how to delete settings from mail client (pretty new to Mac)...thanks!

  7. #7

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Location
    UK
    Posts
    6,855
    Specs:
    27" iMac i7 (2011) 10.11, Mac Mini i5 (2014), iPhone6s, Apple Watch, iPad Air 2, New AppleTV (4?)
    If you're using Mail that came with your mac just go to Accounts in preferences, click on the Yahoo account then click the - to remove the account
    Not been around these parts for a while. Trying to change that . .

    Please use the reputation system if you think you've been helped - bottom left of this post

  8. #8


    Member Since
    Mar 31, 2013
    Posts
    9
    Think I've successfully deleted Yahoo account from my mail - thanks for your help.

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