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Switcher Hangout The place for switchers to discuss their new machines, and how to work with OS X. General support can be had here for newbie stuff, like "How do I restart my new iMac?" :)

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shirleymarty

 
Member Since: Oct 14, 2012
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We need to download adobe or any other software again. Our computer needs our password but we lost it. How to we set a new password?
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chscag

 
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What Mac do you have and which version of OS X is it running? Resetting the password is different for versions of OS X after Snow Leopard. (Lion and Mountain Lion.) Without an install disk, access to the Recovery Partition has to be accomplished first. Post back and we'll go from there.
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harryb2448

 
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Or do you mean the Adobe password?

Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!
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shirleymarty

 
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Quote:
Originally Posted by chscag View Post
What Mac do you have and which version of OS X is it running? Resetting the password is different for versions of OS X after Snow Leopard. (Lion and Mountain Lion.) Without an install disk, access to the Recovery Partition has to be accomplished first. Post back and we'll go from there.
I think our computer originally used Snow Leopard but I just checked and our operating system is Mac OS x 10.6.8...does that help in terms of finding our password and resetting it?
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chscag

 
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Mac Specs: 27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, 3 iPods, Yosemite

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Yes, that helps. OS X 10.6.8 is Snow Leopard which makes resetting your password a bit easier. Boot your Mac with the Snow Leopard DVD. Accept the license and language and then select Utilities from the top menu. You can reset your password from there.
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