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  1. #1


    Member Since
    Mar 06, 2013
    Posts
    2
    Newbie Questions!
    Hi guys, I am completely new to the forums and to Mac Books so I have a whole bunch of questions that I was hoping you guys could answer for me! I'm getting a Mac Book next week for my birthday so I am trying to do all the research I can but I haven't been very successful with that. To make it easier for your guys I'll just list out the questions down below instead of typing them in this paragraph.
    P.S: I am getting a 13 inch MBP.

    My life of questions!
    Should I buy at the Apple Store or at Best Buy? The price is $80 cheaper at BB and I get can get financed for 24 months w/o interest but I hear that the customer service at the Apple sotre is way better.
    Is Apple Care worth the money?
    Should I buy warranty from BB if I do decide to purchase from them?
    Is the new 2013 MBP coming out anytime soon?
    Do I need to buy software for the laptop (like word, powerpoint, and excel) or does it already come with the computer?

    Thanks for reading guys!

  2. #2

    MacInWin's Avatar
    Member Since
    Jul 07, 2008
    Location
    Winchester, VA
    Posts
    5,875
    Specs:
    2015 rMBP, 2008 iMac, iPhone 6, iPad mini, 13" MBP, AppleTV and two MacMinis
    Happy Birthday!

    Either store should be OK, but personally for the $80 I'd go to the Apple store, if I had the cash in hand. If not, then the financing at BB is attractive, but watch the interest you'll pay.

    AppleCare is like any warranty extension, your mileage may vary. The original Apple warranty is really good, and the product is high quality. Personally, I tried AppleCare on my first iMac, had zero problems with it and haven't bought it since. Others may have other comments and experiences.

    I don't buy the BB warranty for anything.,

    Apple doesn't release any information about upcoming products. But a new MBP bought now will last you for years.

    No productivity software comes with it, but you can get Pages, Numbers and Keynote (equivalent to Word, Excel and PP, respectively) for $20 each at the App Store. LibreOffice is a free Office look-alike that may also meet your needs.

    Welcome to the Mac world! This is a great forum for new Mac users. I suggest you read the sticky threads at the top of the forum before you get your MBP so that you will be a leg up on the transition.

  3. #3


    Member Since
    Mar 06, 2013
    Posts
    2
    Quote Originally Posted by MacInWin View Post
    Happy Birthday!

    Either store should be OK, but personally for the $80 I'd go to the Apple store, if I had the cash in hand. If not, then the financing at BB is attractive, but watch the interest you'll pay.

    AppleCare is like any warranty extension, your mileage may vary. The original Apple warranty is really good, and the product is high quality. Personally, I tried AppleCare on my first iMac, had zero problems with it and haven't bought it since. Others may have other comments and experiences.

    I don't buy the BB warranty for anything.,

    Apple doesn't release any information about upcoming products. But a new MBP bought now will last you for years.

    No productivity software comes with it, but you can get Pages, Numbers and Keynote (equivalent to Word, Excel and PP, respectively) for $20 each at the App Store. LibreOffice is a free Office look-alike that may also meet your needs.

    Welcome to the Mac world! This is a great forum for new Mac users. I suggest you read the sticky threads at the top of the forum before you get your MBP so that you will be a leg up on the transition.
    Thanks for the welcoming and the response! I'm really excited to get my MB. Would love to hear some more responses!

  4. #4

    docx's Avatar
    Member Since
    Apr 30, 2012
    Location
    Wales, UK
    Posts
    420
    Specs:
    I Mac 27-inch 3.2 GHz Intel Core i5 24GB ram. MacBook Pro 13-inch 2.5GHz dual-core Intel i5 16GB ram
    When I got my first mac I found the Tutors for mac from the app store very helpful.
    Good luck and enjoy your mac

  5. #5

    xdunlapx's Avatar
    Member Since
    Jul 08, 2012
    Posts
    274
    Specs:
    cMBP 13" mid-2012, 2.9 ghz i7, 8gb ram, 256 gb SSD,
    I made the switch to Mac mid last year. I LOVE IT! I did buy the Apple Care since this mac was super expensive (I sprung for the mid size SSD) and more RAM. I think I will always end up buying the Apple Care even if I probably won't need it. These computers are expensive and I want to make sure if something does go wrong, I can easily get it fixed without hassle. I do suggest Apple Care.

    I personally wouldn't buy from BB only because I would get an upgraded drive and possbily ram. But if you are happy with the specs from the one from BB then by all means, go for it. I've heard the warranty you can buy from BB isn't worth anything, so I'd suggest apple care if you do decide to buy it.

    I think you have up to the first year after purchase to buy apple care which will then extend your purchase for 2 more years.

    Happy Birthday!!!

  6. #6

    Slydude's Avatar
    Member Since
    Nov 15, 2009
    Location
    North Louisiana, USA
    Posts
    9,974
    Specs:
    2.8 GHz MacBook Pro 10.11, 8 GB mem, iPhone 6+
    I did not buy AppleCare for the first few macs we've owned but did for the last two machines. I did get the hard drive replaced under warranty in the MacBook Pro. I've only used the warranty once. They cross shipped a replacement hard drive and I installed it myself.

    I will be looking for a new machine soon and am debating the warranty. On other Macs I have not bothered because I could replace the hard drive or memory myself. That is less true for some of the current models which might make it worth getting the warranty.
    Sylvester Roque Former Contributing Editor About This Particular Macintosh

    "Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling

  7. #7

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    48,517
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    On other Macs I have not bothered because I could replace the hard drive or memory myself. That is less true for some of the current models which might make it worth getting the warranty.
    Definitely a noteworthy statement from Slydude. It's next to impossible to replace a hard drive in the new 21.5" iMacs and very difficult for the 27" model as well. And anyone who ordered a "Fusion" drive for their machine, likewise need to take note. Apple Care is a must.

    And you need not pay full price for Apple Care as it can be ordered from several authorized Apple dealers at a substantial discount. B&H Photo in NYC is one such reseller who sells Apple Care discounted.

  8. #8

    Slydude's Avatar
    Member Since
    Nov 15, 2009
    Location
    North Louisiana, USA
    Posts
    9,974
    Specs:
    2.8 GHz MacBook Pro 10.11, 8 GB mem, iPhone 6+
    Quote Originally Posted by chscag View Post

    And you need not pay full price for Apple Care as it can be ordered from several authorized Apple dealers at a substantial discount. B&H Photo in NYC is one such reseller who sells Apple Care discounted.
    I either forgot that or did not know it. Hopefully I will remember that when it is time to get the new machine.
    Sylvester Roque Former Contributing Editor About This Particular Macintosh

    "Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling

  9. #9


    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    20,911
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    Best Buy is on very shaky financial ground -- the upfront cost of a unit might be a little cheaper from them but you'll definitely pay for it later.

  10. #10

    rainbowcat's Avatar
    Member Since
    Nov 12, 2011
    Posts
    203
    Specs:
    MBA mid-2013 1.3GHz i5, 4GB 1600MHz DDR3, Intel HD Graphics 5000 1536MB; iPhone 6; iPad Air2, 64GB
    Skip Best Buy
    Go to an Apple Store. Best Buy's tech support is terrible for Macs, so their warranties aren't useful. I have an iPad, iMac and MacBook, and have never needed Apple Care. There are plenty of online line help tutorials if you need them, and this forum is amazing if you get stuck.

    Open Office is a free download that works great on Macs; as much as I love my Macs, I don't like Pages. Keynote is definitely worth purchasing, and I'd take Numbers over Excel.

  11. #11


    Member Since
    Jul 15, 2011
    Location
    Florida
    Posts
    90
    Specs:
    2010 imac, 2011 13" mbp, Ipad mini, Ipad air
    Quote Originally Posted by chas_m View Post
    Best Buy is on very shaky financial ground -- the upfront cost of a unit might be a little cheaper from them but you'll definitely pay for it later.
    I bought my mbp (early 2011) from BB at a $90 discount and while I've had no problems I assumed my 1 yr. warranty was direct with apple. I would never get a BB warranty and planned to get apple care but just forgot before time ran out. Good point by others with the less serviceable newer macs apple care is a better investment.

  12. #12

    pigoo3's Avatar
    Member Since
    May 20, 2008
    Location
    U.S.
    Posts
    34,840
    Specs:
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Quote Originally Posted by rainbowcat View Post
    Best Buy's tech support is terrible for Macs, so their warranties aren't useful.
    If the appropriate Best Buy warranty is purchased...unlike Applecare...this Best Buy warranty will completely repair/replace a computer that was accidentally damaged by the owner...including liquid spills. But...this is a one-time only sort of thing. To regain this coverage after a replacement...the warranty must be repurchased.

    Best Buy Computer Warranty

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  13. #13

    toMACsh's Avatar
    Member Since
    Jul 30, 2009
    Location
    Wisconsin
    Posts
    6,147
    Specs:
    Mac Mini (Late 2014) 2.6GHz Intel Core i5 Memory: 8GB 1600MHz DDR3
    The "conventional wisdom" is to get Apple Care for laptops, but not for desktops. I was told that the parts in a Mac Mini are similar to those in a laptop, for others who might be reading this.

  14. #14

    MacInWin's Avatar
    Member Since
    Jul 07, 2008
    Location
    Winchester, VA
    Posts
    5,875
    Specs:
    2015 rMBP, 2008 iMac, iPhone 6, iPad mini, 13" MBP, AppleTV and two MacMinis
    Quote Originally Posted by toMACsh View Post
    The "conventional wisdom" is to get Apple Care for laptops, but not for desktops. I was told that the parts in a Mac Mini are similar to those in a laptop, for others who might be reading this.
    That wisdom may be changing, given the fact that the new iMacs are almost impossible to open to get at the parts. I think that as Poolman said, the AppleCare warranty is probably a better buy now than it used to be for the iMac.

  15. #15

    docx's Avatar
    Member Since
    Apr 30, 2012
    Location
    Wales, UK
    Posts
    420
    Specs:
    I Mac 27-inch 3.2 GHz Intel Core i5 24GB ram. MacBook Pro 13-inch 2.5GHz dual-core Intel i5 16GB ram
    It pays to shop around for Apple care.
    I just bought it on Amazon for less than half the price Apple where asking

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