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teresalogrono95 03-05-2013 04:14 PM

Unauthorized to open a file
 
Hey Guys,
I haven´t been able to open certain files for some days. Whenever I try to do it appears a message saying that I'm not authorized, which doesn't make sense, as everyone else in my class can see them. I can´t even open screen captures (doesn't matter if it's with Adobe reader or Vista rápida (the usual from mac)). I have heard about a virus in Mac (I have Macbook pro) that does something like this. Help me please!


chas_m 03-05-2013 05:11 PM

You have heard incorrectly, there are no viruses for Mac. There's also no malware (not the same thing as a virus) that "does this" that I'm aware of. I don't know what "Vista Rápida" is (the Spanish version of Preview, perhaps?), but what it sounds to me like is that your Mac is in dire need of some maintenance.

I'd suggest making a backup (using Time Machine or some other option) and then downloading and running the free OnyX for your system version (which you didn't mention so I can't offer you a direct link). Just check everything in the Automate tab and run that, and restart the machine when its done if it doesn't do it by itself. Then report back.

chscag 03-05-2013 05:49 PM

Quote:

I don't know what "Vista Rápida" is (the Spanish version of Preview, perhaps?)
He's referring to "Quick View".


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