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  1. #1

    Member Since
    Mar 02, 2013
    iMac log on screen
    I just bought a new iMac yesterday. After setting it up, and using it with no problems, this morning I can not log on from the start up screen. When I click in the "password" box nothing happens. What am I doing wrong. Someone please help...

  2. #2

    pigoo3's Avatar
    Member Since
    May 20, 2008
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Sounds like you're entering the incorrect password.

    - Nick
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    - Apple Battery Info. Battery

  3. #3

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Fort Worth, Texas
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
    When I click in the "password" box nothing happens.
    Welcome to the Mac Forums.

    You can't just "click" in the password box because as you found out - "nothing happens". You either have to enter the password you set up or, if you didn't set up a password, entering a null (press return) should work.

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