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Switcher Hangout The place for switchers to discuss their new machines, and how to work with OS X. General support can be had here for newbie stuff, like "How do I restart my new iMac?" :)

Mail Drops Passwords


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Rick T

 
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Member Since: Sep 28, 2012
Location: Robesonia, PA
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Mac Specs: MacBook Pro mid-2012 Retina display OS X 10.8.5 2.3 Ghz 8GB memory 256 GB storage

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I switched from a PC to a Mac several months ago. I vowed I would become familiar with all of the indigenous programs rather than start adding Microsoft programs. So far, I have held to that vow, but Mail is beginning to test my patience.

Mail has a bad habit of not being able to remember the passwords for the two Comcast accounts I use. Every so often I get a drop down asking for the password and once I provide it, I get a mail dump of everything that has been stacking up in the meantime.

Is this a common characteristic of Mail?

In addition, the lack of formatting capability makes me yearn for Outlook occasionally, but I am resisting the temptation to revert.

Rick
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Raz0rEdge

 
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What version of OS X do you have? My Mail.app has been doing the same and it began with an update a few months back. Darn annoying since it'll work for a while and then randomly ask for the password that it already seems to know..

What's even more annoying is that I use application-specific passwords for GMail, so when I get the dropdown for GMail. I have no way of entering the password short of creating a new one and entering it..

I have tried deleting some of the .plist files associated with Mail.app to see if it would resolve the problem and it hasn't. I think I went into the Keychain and played around there without much luck..

So this is not a common characteristic of Mail.app, but something it seems to have developed of late, at least for me..

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pendlewitch

 
Member Since: Sep 10, 2011
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Same for me too. I only have the one account and it's been happening on and off since I went to Lion and then Mountain Lion. It's like an annoying pop-up that you can't get rid of at times.

iMac 27-inch Mid 2010 (wow....that old...eeeks!), WD My Book 1TB Firewire,WD My Passport Air 500GB, Magic Mouse,Magic Trackpad,
iPhone 5C, iPod Nano 4GB 3rd Gen, ATV2.
MOTM October 2012. These days normally happy with an occasional grumble.
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Rick T

 
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Member Since: Sep 28, 2012
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My OS is 10.8.2.

Rick
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Raz0rEdge

 
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OK, same as mine. I hadn't been using Mail for a long time, so not sure if this problem was there in Lion, but pendlewitch seems to have it since then..so perhaps it's been around for a while..

Though, after this happened, I stopped using Mail..might try Thunderbird or some other third party app to see how it works..

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...Ashwin



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bboggess

 
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Member Since: Nov 02, 2011
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I have multiple mail accounts that I use. I have never had a problem with gmail or my own domain mail, but I have the same password issue with yahoo, hotmail, and outlook.com. I find that by hitting Cancel, in a few minutes mail.app will retry and I have no further problems. My Mini came with Lion and I have had this issue since my machine was new. I did a clean install with Mountain Lion, same thing, all the way through the upgrade process to 10.8.2 also. Basically, I just tolerate it now.

Bill
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pendlewitch

 
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Hmm,

I remember a while back that I had frequent drop-outs and eventually cured it with some sage advice on here by extending the time interval between checks that the Mail app made on the server for new mail. I extended from 1 minute to 15 mins and have had a lot less drop outs since.

I read some research and people seem to think that it might be the server -side pop-account allowing access only every so often itself. Mail doesn't understand or receive the proper error message and comes back asking for a password.

iMac 27-inch Mid 2010 (wow....that old...eeeks!), WD My Book 1TB Firewire,WD My Passport Air 500GB, Magic Mouse,Magic Trackpad,
iPhone 5C, iPod Nano 4GB 3rd Gen, ATV2.
MOTM October 2012. These days normally happy with an occasional grumble.
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