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Switcher Hangout The place for switchers to discuss their new machines, and how to work with OS X. General support can be had here for newbie stuff, like "How do I restart my new iMac?" :)

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fazza8

 
Member Since: Feb 09, 2013
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I am using a MacBook Pro with 10.7.5. I cannot download software from external sites. I tried to download Google Drive for example but nothing happens. In the window that came up it said https://tools.google.com/dlpage/driv....html?hl=en_US but the end of the line is greyed out i.e. dlpage/drive/thankyou.html?hl=en_US. I am using Firefox but I have tried Safari too without success.

Thanks in advance for any advice
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cwa107

 
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Member Since: Dec 20, 2006
Location: Middletown, Pennsylvania
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Mac Specs: 15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD

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Any chance you've got a so-called "Download accelerator" installed?

Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!
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fazza8

 
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I have Speed Download 5 but I never use it. I also have jdownloader which I put on yesterday to try and solve the problem.
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cwa107

 
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Member Since: Dec 20, 2006
Location: Middletown, Pennsylvania
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Mac Specs: 15" MBP, Core i7/2GHz, 8GB RAM, 480GB Crucial M500 SSD

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Quote:
Originally Posted by fazza8 View Post
I have Speed Download 5 but I never use it. I also have jdownloader which I put on yesterday to try and solve the problem.
Those programs are bunk and often cause this kind of issue. Use their respective uninstallers to completely remove them.

Liquid and computers don't mix. It might seem simple, but we see an incredible amount of people post here about spills. Keep drinks and other liquids away from your expensive electronics!
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harryb2448

 
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Member Since: Nov 28, 2007
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Mac Specs: iMac i5 2.7GHz, 16GB memory, OS X.10

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As advised get rid of Speed Downloader using the uninstaller only. It used to be available at the Yazsoft web site. If trouble locating SD5 have a read of this link and follow recommendations.


http://www.yazsoft.com/f/viewtopic.php?f=2&t=51

Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!
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