New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Switcher Hangout The place for switchers to discuss their new machines, and how to work with OS X. General support can be had here for newbie stuff, like "How do I restart my new iMac?" :)

Unable to download dmg files


Post Reply New Thread Subscribe

 
Thread Tools
Choster

 
Member Since: Jan 28, 2013
Posts: 5
Choster is on a distinguished road

Choster is offline
Hello All,

I'm new here and i need a bit of help. For some strange reason, i am unable to download a dmg file. It's just the dmg file for installing google drive. The page reloads every time, but never downloads the file. It happens with any browser i use. I have already reset Safari, disabled extensions, deleted the speed download booster plugin from the library, used hotspot shield to fake my ip, restarted my mac, but nothing seems to work.

Please help.
QUOTE Thanks
mrplow

 
mrplow's Avatar
 
Member Since: Oct 01, 2007
Location: UK
Posts: 6,623
mrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond repute
Mac Specs: 27" iMac i7 (2011) 10.9, iPhone5s, iPad Air, AppleTV2

mrplow is offline
Welcome to the forums.

Which version of OSX?
Can you download other DMGs?
Can you download other types of files?

External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

Please use the reputation system if you think you've been helped - top right of this post
QUOTE Thanks
Choster

 
Member Since: Jan 28, 2013
Posts: 5
Choster is on a distinguished road

Choster is offline
The OSX version is 10.8.2
I cannot download other DMG files either
Yes, i can download other type of files, such as .rar, .zip, .jpg, etc.
QUOTE Thanks
chas_m

 
chas_m's Avatar
 
Member Since: Jan 22, 2010
Location: Victoria, BC
Posts: 16,183
chas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond reputechas_m has a reputation beyond repute
Mac Specs: 2009 MBP, Black speakers, Black Benq second monitor, black(ish) iPhone 5s, Black 2012 iPad, etc.

chas_m is offline
I think the telltale issue there is "speed download."

If you didn't uninstall it according to the maker's directions, then you haven't in fact uninstalled it and it is still gumming up the works. Also, if you have ANY SORT of so-called (ha ha) "anti-virus" on, disable and properly uninstall that as well (and forget you ever installed it).
QUOTE Thanks
harryb2448

 
harryb2448's Avatar
 
Member Since: Nov 28, 2007
Location: Nambucca Heads Australia
Posts: 16,804
harryb2448 has a reputation beyond reputeharryb2448 has a reputation beyond reputeharryb2448 has a reputation beyond reputeharryb2448 has a reputation beyond reputeharryb2448 has a reputation beyond reputeharryb2448 has a reputation beyond reputeharryb2448 has a reputation beyond reputeharryb2448 has a reputation beyond reputeharryb2448 has a reputation beyond reputeharryb2448 has a reputation beyond reputeharryb2448 has a reputation beyond repute
Mac Specs: iMac i5 2.7GHz OS X.9.4

harryb2448 is offline
As chas-m advises get rid of Speed Download and uninstall it by going to the Yazsoft web site and downloading the proper uninjstaller. Keep well away from so-called faster downloaders.

http://osx.iusethis.com/app/speeddownloaduninstaller

Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!
QUOTE Thanks
Choster

 
Member Since: Jan 28, 2013
Posts: 5
Choster is on a distinguished road

Choster is offline
Thank you for trying to help me, but it didn't work. I ran the uninstaller and it did move some files to the trash, but after emptying it and restarting the computer, i still have the same issue.

Pages only reloads, but nothing is downloaded.

Any other suggestions please please please?

Thank you,
QUOTE Thanks
MacInWin

 
MacInWin's Avatar
 
Member Since: Jul 07, 2008
Location: Winchester, VA
Posts: 2,048
MacInWin is a name known to allMacInWin is a name known to allMacInWin is a name known to allMacInWin is a name known to allMacInWin is a name known to allMacInWin is a name known to allMacInWin is a name known to all
Mac Specs: 2011 MBP, 2008 iMac, iPhone 4S, iPad (Retina), 13" MBP and MacMini

MacInWin is offline
Quote:
Originally Posted by Choster View Post
CLIP... used hotspot shield to fake my ip, ...CLIP
Can I ask why you thought this was necessary? Have you disabled the faked IP since you uninstalled the download booster?
QUOTE Thanks
Choster

 
Member Since: Jan 28, 2013
Posts: 5
Choster is on a distinguished road

Choster is offline
Well, an example of this is when Apple released Messages as a Beta, i wasn't able to download it, until i faked my IP and it downloaded right away.
Hotspot shield you click connect and disconnect, it doesn't do it automatically when you start the computer, or at least that's how it works for me.
QUOTE Thanks

Post Reply New Thread Subscribe


« Looking to switch macs | Backing up my PC to Time Capsule. »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
How to import .MTS files into iMovie that have been archived baz201 Movies and Video 1 01-12-2012 07:49 PM
Can not download dmg files mendozar787 Switcher Hangout 3 11-12-2011 12:18 AM
Won't download files Monolithic OS X - Apps and Games 2 11-05-2009 04:54 PM

All times are GMT -4. The time now is 05:34 PM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?