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Choster 01-28-2013 11:11 PM

Unable to download dmg files
Hello All,

I'm new here and i need a bit of help. For some strange reason, i am unable to download a dmg file. It's just the dmg file for installing google drive. The page reloads every time, but never downloads the file. It happens with any browser i use. I have already reset Safari, disabled extensions, deleted the speed download booster plugin from the library, used hotspot shield to fake my ip, restarted my mac, but nothing seems to work.

Please help.

mrplow 01-29-2013 09:28 AM

Welcome to the forums.

Which version of OSX?
Can you download other DMGs?
Can you download other types of files?

Choster 01-29-2013 11:44 PM

The OSX version is 10.8.2
I cannot download other DMG files either
Yes, i can download other type of files, such as .rar, .zip, .jpg, etc.

chas_m 01-30-2013 05:26 AM

I think the telltale issue there is "speed download."

If you didn't uninstall it according to the maker's directions, then you haven't in fact uninstalled it and it is still gumming up the works. Also, if you have ANY SORT of so-called (ha ha) "anti-virus" on, disable and properly uninstall that as well (and forget you ever installed it).

harryb2448 01-30-2013 03:53 PM

As chas-m advises get rid of Speed Download and uninstall it by going to the Yazsoft web site and downloading the proper uninjstaller. Keep well away from so-called faster downloaders.

Choster 01-30-2013 09:06 PM

Thank you for trying to help me, but it didn't work. I ran the uninstaller and it did move some files to the trash, but after emptying it and restarting the computer, i still have the same issue.

Pages only reloads, but nothing is downloaded.

Any other suggestions please please please?

Thank you,

MacInWin 01-30-2013 09:58 PM


Originally Posted by Choster (Post 1491245)
CLIP... used hotspot shield to fake my ip, ...CLIP

Can I ask why you thought this was necessary? Have you disabled the faked IP since you uninstalled the download booster?

Choster 01-30-2013 10:03 PM

Well, an example of this is when Apple released Messages as a Beta, i wasn't able to download it, until i faked my IP and it downloaded right away.
Hotspot shield you click connect and disconnect, it doesn't do it automatically when you start the computer, or at least that's how it works for me.

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