lost program help

oldleftcoastdud · oldleftcoastdud #1 (**permalink**)

04-24-2012, 07:49 AM

I recently bought and downloaded a program named "MacKeeper" to supposedly clean and optimize my IMac, as well as install an anti virus program. Well, as soon as I did it, I was unable to access or open Adobe Acrobat. The program is still there, but all I get is a blank screen. I've since deleted Mackeeper, but cannot figure out how to get Adobe back up and running, and I need it to read and send PDF files. Can anyone help?

mrplow · mrplow #2 (**permalink**)

04-24-2012, 07:57 AM

First run through these instructions to be sure MacKeeper is gone:
how to uninstall MacKeeper « Phil Stokes

It's terrible software and causes no end of problems. A quick search of these forums will give you all the info you need about MacKeeper.

Next you can just use Preview to handle PDFs. Just Right-click on a PDF choose Get Info then select Preview from the Open with dropdown list then click change all.

If, however, you really want Acrobat Reader do a fresh download and install straight from Adobes website.

oldleftcoastdud · oldleftcoastdud #3 (**permalink**)

04-24-2012, 10:04 AM

Thanks, mrplow, I went through Phil Stokes' instructions to get rid of Mackeeper. Thanks a lot for the info on Preview. Just in case, though, do I need to uninstall the corrupted version of Acrobat I now have before I download from Adobe again?

mrplow · mrplow #4 (**permalink**)

04-24-2012, 10:09 AM

It may not be necessary but it can do no harm to try an uninstall first.

oldleftcoastdud · oldleftcoastdud #5 (**permalink**)

04-24-2012, 10:31 AM

Thanks, Mplow, will do. In case I get the ame blank screen, is there a way to get to an install program for my corrupted version?

oldleftcoastdud · oldleftcoastdud #6 (**permalink**)

04-24-2012, 10:31 AM

Sorry, I meant UNinstall

mrplow · mrplow #7 (**permalink**)

04-24-2012, 10:39 AM

Try AppCleaner

oldleftcoastdud · oldleftcoastdud #8 (**permalink**)

04-24-2012, 10:56 AM

Thanks again; now another, somewhat unrelated question. I just bought an Ipad3, and I don't see Preview in any of the apps. Do you know if it's embedded somewhere, or do I need to download in order to read and send PDF's?

mrplow · mrplow #9 (**permalink**)

04-24-2012, 11:27 AM

iOS natively supports PDFs no app required.

oldleftcoastdud · oldleftcoastdud #10 (**permalink**)

04-24-2012, 12:55 PM

O.K. thanks again, MRPlow, you've been a huge help

mrplow #2 (permalink)
Member Since: Oct 01, 2007 Location: UK Posts: 5,353 Mac Specs: 27" iMac i7 (2011), iPhone5, iPad3, AppleTV2	04-24-2012, 07:57 AM First run through these instructions to be sure MacKeeper is gone: how to uninstall MacKeeper « Phil Stokes It's terrible software and causes no end of problems. A quick search of these forums will give you all the info you need about MacKeeper. Next you can just use Preview to handle PDFs. Just Right-click on a PDF choose Get Info then select Preview from the Open with dropdown list then click change all. If, however, you really want Acrobat Reader do a fresh download and install straight from Adobes website. External hard disk acquisition addict - but admitting the problem is the first step to a robust backup Please use the reputation system if you think you've been helped - top right of this post
	QUOTE Thanks

mrplow #4 (permalink)
Member Since: Oct 01, 2007 Location: UK Posts: 5,353 Mac Specs: 27" iMac i7 (2011), iPhone5, iPad3, AppleTV2	04-24-2012, 10:09 AM It may not be necessary but it can do no harm to try an uninstall first. External hard disk acquisition addict - but admitting the problem is the first step to a robust backup Please use the reputation system if you think you've been helped - top right of this post
	QUOTE Thanks

mrplow #7 (permalink)
Member Since: Oct 01, 2007 Location: UK Posts: 5,353 Mac Specs: 27" iMac i7 (2011), iPhone5, iPad3, AppleTV2	04-24-2012, 10:39 AM Try AppCleaner External hard disk acquisition addict - but admitting the problem is the first step to a robust backup Please use the reputation system if you think you've been helped - top right of this post
	QUOTE Thanks

mrplow #9 (permalink)
Member Since: Oct 01, 2007 Location: UK Posts: 5,353 Mac Specs: 27" iMac i7 (2011), iPhone5, iPad3, AppleTV2	04-24-2012, 11:27 AM iOS natively supports PDFs no app required. External hard disk acquisition addict - but admitting the problem is the first step to a robust backup Please use the reputation system if you think you've been helped - top right of this post
	QUOTE Thanks

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
I lost my Ps icon, and the program ...I think?	trainman0978	OS X - Apps and Games	5	06-28-2009 07:40 PM
Program not compatible w/ my Mac	postlapsaria	Switcher Hangout	4	01-28-2008 03:17 AM
Graphics program help	lbrewer42	Images, Graphic Design, and Digital Photography	0	01-02-2008 12:05 AM
How to Remove a Program?	Helfeather	Switcher Hangout	4	08-28-2007 01:16 PM
Apple offers $86 iPhone battery replacement program	kaidomac	iPhone Hardware and Accessories	7	07-02-2007 11:16 PM

lost program help

Internet Services

Web Development

Digital Marketing

Consumer Tech

oldleftcoastdud #1 (permalink)
Member Since: Apr 24, 2012 Posts: 8	04-24-2012, 07:49 AM I recently bought and downloaded a program named "MacKeeper" to supposedly clean and optimize my IMac, as well as install an anti virus program. Well, as soon as I did it, I was unable to access or open Adobe Acrobat. The program is still there, but all I get is a blank screen. I've since deleted Mackeeper, but cannot figure out how to get Adobe back up and running, and I need it to read and send PDF files. Can anyone help?
	QUOTE Thanks

oldleftcoastdud #5 (permalink)
Member Since: Apr 24, 2012 Posts: 8	04-24-2012, 10:31 AM Thanks, Mplow, will do. In case I get the ame blank screen, is there a way to get to an install program for my corrupted version?
	QUOTE Thanks

oldleftcoastdud #6 (permalink)
Member Since: Apr 24, 2012 Posts: 8	04-24-2012, 10:31 AM Sorry, I meant UNinstall
	QUOTE Thanks

oldleftcoastdud #8 (permalink)
Member Since: Apr 24, 2012 Posts: 8	04-24-2012, 10:56 AM Thanks again; now another, somewhat unrelated question. I just bought an Ipad3, and I don't see Preview in any of the apps. Do you know if it's embedded somewhere, or do I need to download in order to read and send PDF's?
	QUOTE Thanks

oldleftcoastdud #10 (permalink)
Member Since: Apr 24, 2012 Posts: 8	04-24-2012, 12:55 PM O.K. thanks again, MRPlow, you've been a huge help
	QUOTE Thanks

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)