MAC won't start

spek10 · spek10 #1 (**permalink**)

04-18-2012, 06:19 AM

My 13" 2010 MacBook pro will not start. When starting the apple logo comes up and the whirly, and it just sits. It will start in Hardware Test mode and tests are OK. I reset the PRAM and NVRAM. It will not start in safe mode and it will not boot from the Apple disk in the drive. It will start up in Startup Manager, but just shows the hard drive as the only available option. When selected, it goes back to square one. The hard rive is under warranty, but before replacing it, I would like to have the option to erase it and reinstall a backup to ensure it is a hardware problem and not a software problem. What to do now? I'm out of ideas. Please help!

chas_m · chas_m #2 (**permalink**)

04-18-2012, 07:25 AM

Assuming you lack a bootable backup, you'll need to get the machine to boot from your Apple disk or from a retail Snow Leopard disk.

Are there any nearby Apple dealers? Any friends you know who might have a retail disk of Snow Leopard? Failing that, is $30 worth it to you to get a bootable disk so you can do a restore?

spek10 · spek10 #3 (**permalink**)

04-18-2012, 12:46 PM

I have my factory disk that came with the Mac. Holding down C during startup, I can hear the disk drive spin up, but it won't boot up from the disk.

chas_m #2 (permalink)
Member Since: Jan 22, 2010 Location: Victoria, BC Posts: 13,696 Mac Specs: 2009 MacBook Pro, Black speakers, Black Benq second monitor, black iPhone 4, Black 2012 iPad, etc.	04-18-2012, 07:25 AM Assuming you lack a bootable backup, you'll need to get the machine to boot from your Apple disk or from a retail Snow Leopard disk. Are there any nearby Apple dealers? Any friends you know who might have a retail disk of Snow Leopard? Failing that, is $30 worth it to you to get a bootable disk so you can do a restore? Cheers, chas_m -- My essay for switchers and newbies
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spek10 #1 (permalink)
Member Since: Apr 18, 2012 Posts: 2	04-18-2012, 06:19 AM My 13" 2010 MacBook pro will not start. When starting the apple logo comes up and the whirly, and it just sits. It will start in Hardware Test mode and tests are OK. I reset the PRAM and NVRAM. It will not start in safe mode and it will not boot from the Apple disk in the drive. It will start up in Startup Manager, but just shows the hard drive as the only available option. When selected, it goes back to square one. The hard rive is under warranty, but before replacing it, I would like to have the option to erase it and reinstall a backup to ensure it is a hardware problem and not a software problem. What to do now? I'm out of ideas. Please help!
	QUOTE Thanks

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