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Hotmail -can't attach docs


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rweljebel

 
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I have a Macbook Pro, and suddenly this week I can no longer send out attachments with my e-mails.

It is not the Hotmail account because I can log in on our other computer, a PC, and I can attach files just fine.

Any tips?
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chscag

 
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How large are the files you're trying to attach and what kind are they? If I remember from when I had a Hotmail account that there was a limit on file size and content. Are you able to send the same exact files from your PC?

Also, tell us which version of OS X you're running and year model MBP?
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rweljebel

 
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My Macbook Pro is early 2011 13"

MAC OSX Lion 10.7.3, 2.3 GHz, 4GB


I can't attach any file from a few KB up to 0.7MB, and larger.

I have been able to attach the exact files on my PC that wouldn't work on the MAC, so it doesn't appear to be a Hotmail issue.

I saw in another thread that this could be related to Silverlight and the advice was to remove Silverlight. If I do so will it screw anything else up?

It seems to me I was asked to update Silverlight in the past few weeks, attempted to do so, but but never got a message that the update had completed.


Thanks for your help
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vansmith

 
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What browser are you using? Have you tried using a different one?

Silverlight isn't the culprit here since Hotmail doesn't use it to manage attachments.

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rweljebel

 
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I'm using Safari.

Also, the other way of using Hotmail from the Mail function also stopped working about the same time and I'm not receiving messages on it.


When i used the PC I was using Internet Explorer.

Thanks food the sleuthing
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