Mac - scanner issue

Ncrosier · Ncrosier #1 (**permalink**)

02-16-2012, 11:30 AM

I have been using the Mac Pro for about a year now and am having an issue with my Epson Perfection scanner not working all of a sudden... worked fine for months and now its like Mac can't find it even though it shows up in applications. I've reloaded the drivers, changed all the cables but nothing worked. Scanner works fine on the Windows XP PC but not the Mac where I work in Photoshop all day. Any help would be appreciated!

Dysfunction · Dysfunction #2 (**permalink**)

02-16-2012, 11:33 AM

What application are you using to scan? Does the scanner appear in preferences under printers and scanners?

bazanders · bazanders #3 (**permalink**)

02-16-2012, 11:40 AM

Lets take a guess here, did this happen after updating to 10.7.3, because the same thing happened to my canon mx340 after updating, printer worked scanner disappeared. Getting to really dislike Lion. Apple did however release some printer driver updates last night, installed these and got it working again.

Ncrosier · Ncrosier #4 (**permalink**)

02-16-2012, 11:49 AM

I have the Snow Leopard OS and have Parallels installed also. I did not upgrade anything.

Ncrosier · Ncrosier #5 (**permalink**)

02-16-2012, 11:59 AM

Quote:

Originally Posted by Dysfunction

What application are you using to scan? Does the scanner appear in preferences under printers and scanners?

I am importing scanned images into Photoshop. Sometime I just use the Epson scanner alone. Neither will work. Just get an error message that Epson scan cannot be started. I follow the trouble shooting and still get the same message. I've downloaded updates from Epson and I keep my Mac updated. So what next. As I said, the scanner works fine on the PC.

Dysfunction #2 (permalink)
Member Since: Mar 17, 2008 Location: Tucson, AZ Posts: 6,588 Mac Specs: 2008 and 2011 15" mbps, late 11 iMac, iPhone 4s, and too many ipods and other stuff	02-16-2012, 11:33 AM What application are you using to scan? Does the scanner appear in preferences under printers and scanners? mike This machine kills fascists Got # ? phear the command line!
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Ncrosier #1 (permalink)
Member Since: Feb 16, 2012 Posts: 3	02-16-2012, 11:30 AM I have been using the Mac Pro for about a year now and am having an issue with my Epson Perfection scanner not working all of a sudden... worked fine for months and now its like Mac can't find it even though it shows up in applications. I've reloaded the drivers, changed all the cables but nothing worked. Scanner works fine on the Windows XP PC but not the Mac where I work in Photoshop all day. Any help would be appreciated!
	QUOTE Thanks

Ncrosier #4 (permalink)
Member Since: Feb 16, 2012 Posts: 3	02-16-2012, 11:49 AM I have the Snow Leopard OS and have Parallels installed also. I did not upgrade anything.
	QUOTE Thanks

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