Results 1 to 5 of 5
  1. #1

    Leiyah's Avatar
    Member Since
    Feb 23, 2011
    Location
    Buckeye-land
    Posts
    105
    Specs:
    iPod Classic 80G, iPod Touch 4th Gen 64G, iPhone 4s 64G, iPad 2 16G, MacBook Pro 13" 2.8Ghz 8G 750HD
    Apple Mail won't download new mail
    I woke up to a problem this morning on my MBP with the Mail app. It hasn't downloaded any email I received. I didn't make any changes and the last mail I received was around 11pm last night.

    My email is yahoo-based and the account is: @sbcglobal.net

    I logged into the yahoo mail online and there are over 20 new email that haven't downloaded to my MBP yet.

    When I click the "Get New Messages" it appears as if the computer doesn't respond. I don't see the little progress circle try (unless it happens so fast I can't see it). I tried disabling and re-enabling the mail account and that didn't do anything.

    Any ideas? TIA for your input.

  2. #2

    TattooedMac's Avatar
    Member Since
    May 19, 2009
    Location
    Waiting for a mate . . .
    Posts
    8,437
    Specs:
    21" iMac 2.9Ghz 16GB RAM - 10.11.3, iPhone6s & iPad Air 2 - iOS 9.2.1, ATV 4Th Gen tvOS, ATV3
    How about trashing the mail .plist and see if that helps. Make sure mail is quit, then drag the mail .plist found yourHD/Library/Preferences/com.apple.mail.plist to your desktop. Open mail (this will automatically create another .plist) and see what happens. If still the same then you can put the old .plist back and trash the new one that was just created.
    And if no good post back and we can look further afield.

    If that fails, try deleting the whole account and then add it again as a new account.

    Cheers
    Dont forget to use the Reputation System if someone has helped you out !!!
    Arguing with a zealot is only slightly easier than tunneling through a mountain with your forehead!!!!!
    MoTM ☆☆☆

  3. #3

    Leiyah's Avatar
    Member Since
    Feb 23, 2011
    Location
    Buckeye-land
    Posts
    105
    Specs:
    iPod Classic 80G, iPod Touch 4th Gen 64G, iPhone 4s 64G, iPad 2 16G, MacBook Pro 13" 2.8Ghz 8G 750HD
    Thanks for replying. When I complete those steps, will it delete mail I have saved in the inbox subfolders?

    After playing around, I discovered how to navigate to the library. However, under Preferences, I do not have that specific file name: com.apple.mail.plist

    Alphabetically, it goes from com.apple.loginwindow.plist.lockfile to come.apple.P2PSupervisor.plist

    Am I looking in the wrong place?

  4. #4

    TattooedMac's Avatar
    Member Since
    May 19, 2009
    Location
    Waiting for a mate . . .
    Posts
    8,437
    Specs:
    21" iMac 2.9Ghz 16GB RAM - 10.11.3, iPhone6s & iPad Air 2 - iOS 9.2.1, ATV 4Th Gen tvOS, ATV3
    Well i clicked on my HD in the left column of finder then library and so on. Its not in the Hidden Library folder.
    Try opening up Finder and copy and paste the whole name into finder and it should pop up.

    Off to work now. Good luck.

    Cheers
    Dont forget to use the Reputation System if someone has helped you out !!!
    Arguing with a zealot is only slightly easier than tunneling through a mountain with your forehead!!!!!
    MoTM ☆☆☆

  5. #5


    Member Since
    Jul 11, 2012
    Posts
    1
    Mac Mail download fix
    Quote Originally Posted by Leiyah View Post
    I woke up to a problem this morning on my MBP with the Mail app. It hasn't downloaded any email I received. I didn't make any changes and the last mail I received was around 11pm last night.

    My email is yahoo-based and the account is: @sbcglobal.net

    I logged into the yahoo mail online and there are over 20 new email that haven't downloaded to my MBP yet.

    When I click the "Get New Messages" it appears as if the computer doesn't respond. I don't see the little progress circle try (unless it happens so fast I can't see it). I tried disabling and re-enabling the mail account and that didn't do anything.

    Any ideas? TIA for your input.
    My server settings prevented the receiving of emails over 5mb (still considered the standard in most companies nowadays, although some allow 10mb). Three emails sent by one of my employees with sizes close to or slightly over 30mb was the root of the problem. I only discovered it when I logged into my webmail and saw the three files, which I deleted. Mail is now flowing back into my Mail.

    The whole time mail was coming into my iPhone without any issues. Now I am finally getting mail both in my iPhone and Mac Mail.

    I wish Mail would give me specific errors--if I was not familiar with our company's email transmission limit I would have been stumped for longer than I already have been.

    Hope this works for you.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Apple Mail: Duplicate mail boxes inbox vs all mail
    By BoBran in forum OS X - Operating System
    Replies: 0
    Last Post: 10-28-2014, 12:59 PM
  2. Mail suddenly won't download
    By Phillips in forum OS X - Apps and Games
    Replies: 0
    Last Post: 10-06-2012, 06:45 AM
  3. Mac mail won't download emails?
    By Gazerdood in forum OS X - Apps and Games
    Replies: 0
    Last Post: 08-29-2010, 10:54 PM
  4. mail leopard won't display messages or download
    By Franknfurter in forum OS X - Apps and Games
    Replies: 1
    Last Post: 01-11-2009, 12:46 AM
  5. Yahoo mail has acted weird last few days. wont download mail at all now
    By k2snowboards88 in forum iPhone Hardware and Accessories
    Replies: 9
    Last Post: 09-20-2007, 11:08 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •