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Switcher Hangout The place for switchers to discuss their new machines, and how to work with OS X. General support can be had here for newbie stuff, like "How do I restart my new iMac?" :)

Brand new Macbook air shutting down?


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skybythelight

 
Member Since: Dec 05, 2011
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I'm a new mac user. Just ordered my 11" air on black friday. Tonight, when I went to connect to my external monitor my mac just shut down entirely. I couldn't turn it on at all. Finally I found instructions on my phone to do shift+cntrl+option+power for 5 seconds, let go and hit power, to reset the SMC. Thankfully that worked. But shouldn't I be really concerned about why and how this has happened when I've had my mac for just a little over a week?
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chscag

 
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Yeah, I guess I would also be concerned especially since it's new. However, it could have been a one time glitch on the power line. If it happens again, make an appointment with your local Apple store and have a genius look at it.
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