Results 1 to 2 of 2
  1. #1

    Member Since
    Dec 05, 2011
    Brand new Macbook air shutting down?
    I'm a new mac user. Just ordered my 11" air on black friday. Tonight, when I went to connect to my external monitor my mac just shut down entirely. I couldn't turn it on at all. Finally I found instructions on my phone to do shift+cntrl+option+power for 5 seconds, let go and hit power, to reset the SMC. Thankfully that worked. But shouldn't I be really concerned about why and how this has happened when I've had my mac for just a little over a week?

  2. #2

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Keller, Texas
    2017 27" iMac, 10.5" iPad Pro, iPhone 6s+, iPhone 7+, Numerous iPods, High Sierra
    Yeah, I guess I would also be concerned especially since it's new. However, it could have been a one time glitch on the power line. If it happens again, make an appointment with your local Apple store and have a genius look at it.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Just got a brand new Macbook Air
    By Graygirl in forum Apple Notebooks
    Replies: 4
    Last Post: 09-14-2014, 11:15 AM
  2. Replies: 1
    Last Post: 07-05-2012, 04:46 PM
  3. Macbook Air, Randomly Shutting Down
    By VanessaMann in forum Apple Notebooks
    Replies: 2
    Last Post: 06-25-2011, 05:00 PM
  4. MacBook Air Starting and Shutting Down Slower
    By bcatquail in forum Apple Notebooks
    Replies: 6
    Last Post: 03-21-2011, 04:36 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts