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  1. #1

    LTS Jayce's Avatar
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    MacBook Pro, iMac
    Question Total Noob Question: emails can't be cleared...
    G'day all. I have to ask this as probably the first of many stupid questions to come...as it's driving me batty.
    I've got two Macs here at home, a MacBook Pro which seems *touch wood* to have been pretty faultless and an iMac.
    The hardware overview on the iMac says this:
    Model Identifier: iMac7,1
    Processor Name: Intel Core 2 Duo
    Processor Speed: 2 GHz
    Number Of Processors: 1
    Total Number Of Cores: 2
    L2 Cache: 4 MB
    Memory: 1 GB
    Bus Speed: 800 MHz
    Boot ROM Version: IM71.007A.B03
    SMC Version (system): 1.20f4
    I don't know if this will help my question/s, but now you know what I have.
    So question # 1: my emails that I try to delete from my inbox merely 'change colour' in their text...then just sit there. I can't even rag them to the trash... Any ideas?
    P.S. Sorry; I had posted up a bigger problem (startup disc stuff...) in here just before: I'll re-ask that question separately in a little bit...
    Life's pretty short; if you stop to look around, you might miss it...

  2. #2


    Member Since
    Dec 01, 2011
    Location
    UK
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    17
    Specs:
    2011 21.5 inch entry level, no upgrade as yet. Running OSX Lion.
    Hello LTS. To do this I enabled right click on my magic mouse. I think this is done through system settings>mouse. It shows you how to do this and I have also found that there is a clip on you tube for almost any question I have.

    Once I did this, I selected the message that I wanted to delete, right clicked and chose delete.

    Sorry if it is a bit simplistic, I am a new user myself. Hope it helps.

    Cheers

    Phil F

  3. #3


    Member Since
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    You don't have to right click (though you can if you like). Simply selecting a given email and then pressing the delete key will have the same effect.

  4. #4


    Member Since
    Dec 01, 2011
    Location
    UK
    Posts
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    Specs:
    2011 21.5 inch entry level, no upgrade as yet. Running OSX Lion.
    Even better. I always have to go about it the long way around.

    Always learning.

    Cheers

    Phil F

  5. #5

    LTS Jayce's Avatar
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    Thanks gents, but neither fix seems to work on my system(!). The message still stays in the same place, albeit in a lighter colour as mentioned before... Pretty frustrating, even if it's minor.
    Life's pretty short; if you stop to look around, you might miss it...

  6. #6


    Member Since
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    Quote Originally Posted by LTS Jayce View Post
    Thanks gents, but neither fix seems to work on my system(!). The message still stays in the same place, albeit in a lighter colour as mentioned before... Pretty frustrating, even if it's minor.
    Just a question..how many emails have you got in your inbox and trash.? .if it's gazillions then try deleting some/lots.

  7. #7

    LTS Jayce's Avatar
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    Quote Originally Posted by pendlewitch View Post
    Just a question..how many emails have you got in your inbox and trash.? .if it's gazillions then try deleting some/lots.
    No, tried that. I'm at about 150 emails all up, and regularly clean out the trash!
    Life's pretty short; if you stop to look around, you might miss it...

  8. #8


    Member Since
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    Quote Originally Posted by LTS Jayce View Post
    No, tried that. I'm at about 150 emails all up, and regularly clean out the trash!
    Good housekeeping there!

    There is a command in the Mail toolbar at the top of the screen which may work;

    Mail/Mailbox/Erase Deleted Items/All Accounts

  9. #9


    Member Since
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    Also, go to Mail/Preferences/Accounts/Mailbox Behaviours and check what settings you have with regards to Trash.

    Is the tick box about moving deleted messages to the Trash Mailbox checked or unchecked?

    Edit: You could also perhaps try rebuilding the Mailbox database in Mail/Mailbox/Rebuild

  10. #10


    Member Since
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    Both excellent suggestions, but we forgot to check if the OP is using POP or IMAP. That's always the place to start with these sorts of discussions.

  11. #11


    Member Since
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    You're right chas_m. In my eagerness to help I forgot the blinking obvious.

  12. #12

    LTS Jayce's Avatar
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    Quote Originally Posted by chas_m View Post
    Both excellent suggestions, but we forgot to check if the OP is using POP or IMAP. That's always the place to start with these sorts of discussions.
    Soooo....how do I check THAT? I genuinely have zero idea a/ how to do it and b/ what you even meant, LOL!
    Life's pretty short; if you stop to look around, you might miss it...

  13. #13


    Member Since
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    If you look at your account in the preferences, it will tell you.

    (hint: if it's not iCloud, MobileMe, GMail or Yahoo IMAP, it's probably not IMAP).

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