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  1. #1

    Member Since
    Nov 25, 2011
    Wireless printer Setup help pls
    Hi everyone, I've searched forums and google and I'm still stumped on this one. I have a wireless Canon all-in-one printer that worked fine with my old Sony laptop. However I have made the move to a new macbook Pro (yes I love it) but I am having great difficulty getting my printer to work. I have downloaded the software from the CD that came with it and I can remotely control the all-in-one by getting it to scan. But I still can't print from it.

    If I go into the system preferences and then click on Print and Scan, I thought I would find it there, but no luck.

    Any help much appreciated, many thanks

  2. #2

    Lifeisabeach's Avatar
    Member Since
    Sep 30, 2007
    The Republic of Neptune
    Which model printer do you have?

    Did you click the + button in the Print and Scan preferences to see if it can be found/added?

  3. #3

    Slydude's Avatar
    Member Since
    Nov 16, 2009
    North Louisiana, USA
    2.8 GHz MacBook Pro 10.11, 8 GB mem, iPhone 6+
    I had similar issues with a Canon Pixma MP 980 and 990. I tried a number of things to fix this and its been a while but I think this worked.

    If Lifesabeach's suggestion does not work try connecting the printer to the Mac via USB and then installing the drivers for direct connection. Once that's done disconnect the printer and repeat the add a printer step in the preference pane.
    Sylvester Roque Former Contributing Editor About This Particular Macintosh

    "Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling

  4. #4

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Fort Worth, Texas
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, El Capitan
    In addition to what Sly told you, the Canon Network utilities should be downloaded and run. Canon doesn't tell you that specifically, but without running the network utility tools, setting up wireless can be a bear.

    Here are the utilities:

    Canon Network Scan

    Canon Network

    Get it working via USB first and then use the Network Scan to find your wireless network. Once it's found, the tool will setup wireless automatically. The only thing it will ask is for your permission and you may have to enter your password.

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