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  1. #1
    Wireless printer Setup help pls

    Member Since
    Nov 25, 2011
    Posts
    1
    Wireless printer Setup help pls
    Hi everyone, I've searched forums and google and I'm still stumped on this one. I have a wireless Canon all-in-one printer that worked fine with my old Sony laptop. However I have made the move to a new macbook Pro (yes I love it) but I am having great difficulty getting my printer to work. I have downloaded the software from the CD that came with it and I can remotely control the all-in-one by getting it to scan. But I still can't print from it.

    If I go into the system preferences and then click on Print and Scan, I thought I would find it there, but no luck.

    Any help much appreciated, many thanks

  2. #2
    Wireless printer Setup help pls
    Lifeisabeach's Avatar
    Member Since
    Sep 30, 2007
    Location
    The Republic of Neptune
    Posts
    7,637
    Which model printer do you have?

    Did you click the + button in the Print and Scan preferences to see if it can be found/added?

  3. #3
    Wireless printer Setup help pls
    Slydude's Avatar
    Member Since
    Nov 15, 2009
    Location
    North Louisiana, USA
    Posts
    8,556
    Specs:
    2.8 GHz MacBook Pro 10.10.2, 8 GB mem, iPhone 6+
    I had similar issues with a Canon Pixma MP 980 and 990. I tried a number of things to fix this and its been a while but I think this worked.

    If Lifesabeach's suggestion does not work try connecting the printer to the Mac via USB and then installing the drivers for direct connection. Once that's done disconnect the printer and repeat the add a printer step in the preference pane.
    Sylvester Roque Former Contributing Editor About This Particular Macintosh

    "Got Time to breathe. You got time for music." Denver Pyle as Briscoe Darling

  4. #4
    Wireless printer Setup help pls
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,284
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    In addition to what Sly told you, the Canon Network utilities should be downloaded and run. Canon doesn't tell you that specifically, but without running the network utility tools, setting up wireless can be a bear.

    Here are the utilities:

    Canon Network Scan Utility.app

    Canon Network Tool.app

    Get it working via USB first and then use the Network Scan Utility.app to find your wireless network. Once it's found, the tool will setup wireless automatically. The only thing it will ask is for your permission and you may have to enter your password.

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