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  1. #1

    Member Since
    Nov 17, 2011
    Smile Unable to access software updates and iTunes store
    I am unable to access software updates and access iTunes store. I get a message check network connections or not connected to internet. However my internet connection is working well.

    The problem started after I downloaded iPad 2 update patch. After downloading I was unable to update my iPad

    I do not know what to do. Please help

  2. #2

    mrplow's Avatar
    Member Since
    Oct 01, 2007
    Mac Mini i5 (2014 High Sierra), iPhone X, Apple Watch, iPad Pro 12.9, AppleTV (4)
    1. Restart you router (power off and on again).
    2. Restart your Mac
    3. Update to the latest version of iTunes.
    4. Try again.
    5. Post back with results.

    Please use the reputation system if you think you've been helped - bottom left of this post

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