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  1. #1


    Member Since
    Jul 23, 2011
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    2
    newbie office problem
    OK applogies for extreme newb-ness

    I've just got home with my new mac air and am trying to install OFFICE 2011 via dvd drive. During the installation, I keep getting a message which says 'Cant install while the following programme is running: Safari'; but safair isn't running! Do I need to disable safari or uninstall?

    Advice? Thanks!

  2. #2

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,495
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    Open Activity Monitor and see if Safari is in there. If so, quit it.

    (Don't use MS Office on my Macs, so just taking a guess here.)
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  3. #3


    Member Since
    Jul 23, 2011
    Posts
    2
    worked - cheers! sure I'll be back soon enough

  4. #4

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,495
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    Good deal.

    Welcome aboard and come back often.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  5. #5

    toMACsh's Avatar
    Member Since
    Jul 30, 2009
    Location
    Wisconsin
    Posts
    6,187
    Specs:
    Mac Mini (Late 2014) 2.6GHz Intel Core i5 Memory: 8GB 1600MHz DDR3
    Quote Originally Posted by mazza77 View Post
    OI keep getting a message which says 'Cant install while the following programme is running: Safari'; but safair isn't running!
    One way to tell if Safari is still running, even when there is no Safari window open, is to look in the Dock. If you see a little dot under the Safari icon, it's running. Right click the icon and choose Quit.

    When you close the last Safari window by clicking the red dot, you have not yet Quit the application. You need to use Command-Q, or select Safari > Quit Safari from the menu in order to truly get out of it. Not doing that, but still closing the last window, leaves the application open and makes it faster to open another session.

    The above is true for all programs that can have more that one window open. Programs that can only have one window open at a time will Quit via the red button.

  6. #6


    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    20,911
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    I would bet serious money that the situation toMACsh described was what happened. A staggering number of users don't know that "close" does not normally equal "quit" on a Mac.

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