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  1. #1

    Member Since
    Apr 19, 2011
    Software Update cannot connect to update server
    I am try to update from Safari 5.0.5 to current 6.0 or better on my new MacBook Air. I continually get error messages:

    "Software Update cannot connect to update server"
    "An error has occurred, update could not be saved"

    What is happening?

  2. #2

    pigoo3's Avatar
    Member Since
    May 20, 2008
    2011 13" MBP 2.3ghz, 8gig ram, OS 10.8.5
    Maybe the "Software Update" server is down.

    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  3. #3

    Member Since
    Apr 19, 2011
    If the software server is down, then it has been so for a week or more. Does that sound right? I've been trying off and on for more than a week always with the same result. I am beginning to feel like the definition of insanity.

  4. #4

    Member Since
    Apr 19, 2011
    And The Answer Is:
    Call Apple Care. They solved it first time out and with grace and dignity. Thank You Apple Support.

  5. #5
    What did they actually say?

    I'm curious because Safari 6.0 doesn't exist. The current version is 5.0.5, so you were trying to do something that is impossible*.

    *As a lifelong Doctor Who fan, of course there's an easy workaround for impossible, but my TARDIS is in the shop at the moment.

  6. #6

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Modesto, Ca.
    iMac 2010 27" QuadI7 OS10.13 iMac 2008 OSX10.11, MBP Late2011OS10.13 , iPad Pro 10.5", iPhone 5s,
    Where is my Safari 6.0? What did Apple tell you as Chas is correct. There is no 6.0. That might come with OSX 10.7 Lion though, but that is not released as yet.

  7. #7

    harryb2448's Avatar
    Member Since
    Nov 28, 2007
    Nambucca Heads Australia
    iMac, i7 4GHz, 32GB memory, 1TB PCI-e storgae StOS X.13.3
    I want my Safari 6 too!
    Hang on to those original install discs like grim death! Using OS X.7 or later make a bootable USB thumb drive before running Installer!

  8. #8

    Member Since
    Apr 19, 2011
    Sorry for the confusion. I typed Safari when I meant OS X. Apple Care sent me to a Support Download page that had an update to OS X 10.6.7 which apparently also fixed a known bug related to downloading updates.

  9. #9

    Member Since
    Jun 02, 2010
    Has anyone having issues with OS X Lion and Safari? I just upgraded and Safari won't work. I hope this is a bug some one can help me with. I have a pro Mac tower and Safari just won't connect to internet and the ball just keeps spinning.

    Any help

    Thank you in advance for any advice .


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