Page 1 of 2 12 LastLast
Results 1 to 15 of 19
  1. #1


    Member Since
    Mar 06, 2011
    Posts
    26
    Will this DEFINITELY work
    I have bought a second hand MacBook Pro and I switch it on and a box comes up with guest account and Macbook pro.If I click on Guest Account the box wobbles and nothing else happens.If I click on Macbook pro a box comes up requiring a password.
    I have been given a password by the previous owner but it does not work.I put the password in and the box wobbles and nothing else happens.I have contacted the previouse owner and he has had "a stab" at some more passwords none of wich work.The prevoiuse owner has said"I should put the disc in and reboot the computer holding the C button down and follow the instructions to reset".I don't mind doing that but I must know that it will reset and I will have NO problems.If there is anyway that it will not reset I shall just ask for a refund.Thanks for your help.

  2. #2

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,541
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    Do as he suggests to reset the password.

    Or just do a clean install to get rid of all the previous owners junk.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  3. #3


    Member Since
    Mar 06, 2011
    Posts
    26
    Quote Originally Posted by bobtomay View Post
    Do as he suggests to reset the password.

    Or just do a clean install to get rid of all the previous owners junk.
    There are two grey discs one says "Mac OS X install DVD" and the other "Applications install DVD".Which one do I use?Thanks

  4. #4

    BrianLachoreVPI's Avatar
    Member Since
    Feb 25, 2011
    Location
    Maryland
    Posts
    3,733
    Specs:
    March 2011 15" MBP 2.3GHz i7 Quad Core 8GB Ram | Mid 2011 27" iMac 3.4 GHz i7 16 GB RAM 2 TB HDD
    Quote Originally Posted by kestral View Post
    There are two grey discs one says "Mac OS X install DVD" and the other "Applications install DVD".Which one do I use?Thanks

    The Mac OS X install DVD

  5. #5


    Member Since
    Mar 06, 2011
    Posts
    26
    Quote Originally Posted by BrianLachoreVPI View Post
    The Mac OS X install DVD
    I intalled the OS X DVD it was running I pressed key C but it just stays on the login box nothing happens.

  6. #6

    Moss's Avatar
    Member Since
    Feb 22, 2011
    Location
    Portland, OR
    Posts
    368
    Specs:
    MacBook Pro|15" Hi-Res Anti-Glare|2.2 GHz quad i7|4GB RAM
    Quote Originally Posted by kestral View Post
    I intalled the OS X DVD it was running I pressed key C but it just stays on the login box nothing happens.
    You have to insert it, turn off your Mac, and then press the power button. After you press the power button hold down C. This will boot off of the CD, instead of the HDD so that you can actually run utilities, or do a clean install if you wish.
    Facebook|Twitter
    If someone is being helpful, use the reputation system on your left!

  7. #7


    Member Since
    Mar 06, 2011
    Posts
    26
    Quote Originally Posted by Moss View Post
    You have to insert it, turn off your Mac, and then press the power button. After you press the power button hold down C. This will boot off of the CD, instead of the HDD so that you can actually run utilities, or do a clean install if you wish.
    Thats got it going I have gone to utilities and reset password it says"select the mac OS X disc which contains a password to rest" there is a picture of a Macbook and a Mac os X DVD. which one do I click on. Or do you recomend a clean install.Thanks again.

  8. #8

    Moss's Avatar
    Member Since
    Feb 22, 2011
    Location
    Portland, OR
    Posts
    368
    Specs:
    MacBook Pro|15" Hi-Res Anti-Glare|2.2 GHz quad i7|4GB RAM
    Quote Originally Posted by kestral View Post
    Thats got it going I have gone to utilities and reset password it says"select the mac OS X disc which contains a password to rest" there is a picture of a Macbook and a Mac os X DVD. which one do I click on. Or do you recomend a clean install.Thanks again.
    The MacBook HDD is the startup disc for the computer, and contains the password information. You need to select that instead of the Mac OS X DVD.

    I, personally, suggest a clean install. If you purchased this computer used from a stranger, there shouldn't be any data on it that is particularly useful to you. If I were in your situation, I'd do a clean install and call it good. Now, that's just my opinion. I don't know if there's anything worth saving on that machine or anything.
    Facebook|Twitter
    If someone is being helpful, use the reputation system on your left!

  9. #9


    Member Since
    Mar 06, 2011
    Posts
    26
    I have clicked on the Macbook icon HDD and tried to change the password but when I click save it says"the password entered has not been saved for the user Macbook pro(user).You may not have permission to edit this disk or a general failure has occured.?

  10. #10

    Moss's Avatar
    Member Since
    Feb 22, 2011
    Location
    Portland, OR
    Posts
    368
    Specs:
    MacBook Pro|15" Hi-Res Anti-Glare|2.2 GHz quad i7|4GB RAM
    Hmm... Not sure about a GUI work around for that one. There is a way to do this via single user mode, but I'm not sure that is the best/only solution to this just yet. Does anyone have any other suggestions before doing password resets via single user mode?

    Also, what version of OS X is this?
    Facebook|Twitter
    If someone is being helpful, use the reputation system on your left!

  11. #11


    Member Since
    Mar 06, 2011
    Posts
    26
    It's mac OS X Version 10.6.6.It has allowed me into the sysyem even though I got the message shown in my previouse post.I have got the Screen up with the black and purple on it and can click onto the top bar ect everything seems OK.I get a message when I login saying "system was unable to unlock key chain" it then goes on to say how to create a new key chain.Is this key chain thing important?

  12. #12

    Moss's Avatar
    Member Since
    Feb 22, 2011
    Location
    Portland, OR
    Posts
    368
    Specs:
    MacBook Pro|15" Hi-Res Anti-Glare|2.2 GHz quad i7|4GB RAM
    Keychain is the built in password manager for OS X. I do recommend setting a new one up. It will make your life easier. I will post directions if you need them, I am currently on my iPhone so I will keep this reply relatively short.
    Facebook|Twitter
    If someone is being helpful, use the reputation system on your left!

  13. #13


    Member Since
    Mar 06, 2011
    Posts
    26
    Quote Originally Posted by Moss View Post
    Keychain is the built in password manager for OS X. I do recommend setting a new one up. It will make your life easier. I will post directions if you need them, I am currently on my iPhone so I will keep this reply relatively short.
    If you could post directions it would be great.I am totally new to Macs and am a lot lost.Thanks.

  14. #14

    Moss's Avatar
    Member Since
    Feb 22, 2011
    Location
    Portland, OR
    Posts
    368
    Specs:
    MacBook Pro|15" Hi-Res Anti-Glare|2.2 GHz quad i7|4GB RAM
    Okay, no problem.

    Follow these steps provided by Apple.

    Alternative Method:
    Go to your user folder (I believe you said your user was named Macbook Pro, mine is James as you will see in the screen shot), then go to Library.

    Inside your Library folder will be a folder called Keychains. You need to take this Keychains folder and drag it into the trash. You then need to restart your computer, or just log out and back in. A new Keychains folder will be created.


    Click for large view - Uploaded with Skitch
    Facebook|Twitter
    If someone is being helpful, use the reputation system on your left!

  15. #15


    Member Since
    Mar 06, 2011
    Posts
    26
    Many thanks that has worked.Just got to learn all the things on the Macbook now!

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. VPN by iPhone work but at MacBook doesn't work! why ?
    By Jingol in forum Internet, Networking, and Wireless
    Replies: 3
    Last Post: 09-11-2013, 03:07 PM
  2. My iSight cam will somtimes work and sometimes wont work
    By blzfan in forum Other Hardware and Peripherals
    Replies: 0
    Last Post: 06-21-2010, 02:15 PM
  3. cbr download work work
    By markeddie in forum Images, Graphic Design, and Digital Photography
    Replies: 1
    Last Post: 04-14-2010, 09:44 PM
  4. Copy paste doesnt work as it used to work on windows :x
    By log_out in forum Switcher Hangout
    Replies: 0
    Last Post: 12-30-2008, 10:32 AM
  5. If itll work on linux/bsd, will it work on os x?
    By MadSkillzMan in forum Switcher Hangout
    Replies: 1
    Last Post: 04-23-2005, 03:21 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •