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  1. #1


    Member Since
    Sep 12, 2010
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    17
    My macbook pro doesn't print in colour!
    I got a printer a few months ago, its an HP Officejet Pro 8500A Plus I downloaded the driver and it prints out things using wi-fi. The problem is that it won't print in colour. I've looked at many forums where people have had similar problems but none of the solutions work for me. I know the problem is from my mac because my home (Dell) computer can print out things in colour (when connected by a USB cable) and other laptops in the house (Dell again) prints out things in colour even when the driver hasn't been downloaded.

    I need some help!

  2. #2

    Oneironaut's Avatar
    Member Since
    Feb 23, 2009
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    1,336
    Specs:
    21" iMac * 2.8 Ghz Intel Core i7 * 16GB 1333 Mhz DDR3 * 1TB HD *AMD Radeon HD 6770M 512 MB
    Maybe try connecting the printer directly to the Macbook. Some printer/computer combinations don't allow some features over wifi. I don't see how that would prevent color printing but not grayscale, but it's worth a try just to eliminate that problem as a possibility.

  3. #3

    osxx's Avatar
    Member Since
    Jan 19, 2008
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    houston texas
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    Specs:
    09 MBP 8GB ram 500GB HD OS 10.9 32B iPad 4 32GB iPhone 5 iOs7 2TB TC Apple TV3
    First you should have been able to plug the usb in for initial setup and the driver should
    be there also make sure you have the right driver the easiest way would have been the USB connection Mac's are good about plug and play then setup your wireless. Also on some make sure draft setting was not chosen as default this will be black and white only
    and some will even have check boxes for no background or pictures.

  4. #4


    Member Since
    Sep 12, 2010
    Posts
    17
    Sorry I got it wrong. My home computer isn't connected by USB. It's wireless as well. Plus, I can't figure out how to plug my laptop into my printer.

  5. #5

    osxx's Avatar
    Member Since
    Jan 19, 2008
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    houston texas
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    Specs:
    09 MBP 8GB ram 500GB HD OS 10.9 32B iPad 4 32GB iPhone 5 iOs7 2TB TC Apple TV3
    With one of these and read your instructions for your particular printer because they are all a little different. For only $0.78 each when QTY 50+ purchased - 6ft USB 2.0 A Male to B Male 28/24AWG Cable - Beige | USB 2.0 Cables - Regular Type

  6. #6

    MightyGem's Avatar
    Member Since
    Nov 29, 2010
    Location
    Warrington, UK
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    1,949
    Specs:
    PPC Mini, 10.4.11. Intel Mini, 10.6.8. MacBook Pro, 10.10.5. iPhone 3GS.
    When your print dialogue box is open, click:


    to see this:

    to see if there is a setting that's set to Black and White.

  7. #7


    Member Since
    Sep 12, 2010
    Posts
    17
    There is no setting for black & white on it. There is one which says colour matching and I've tried printing it on that setting but it still prints out in black & white. I think I'll just have to connect it with a cable. Thanks though

  8. #8

    osxx's Avatar
    Member Since
    Jan 19, 2008
    Location
    houston texas
    Posts
    4,695
    Specs:
    09 MBP 8GB ram 500GB HD OS 10.9 32B iPad 4 32GB iPhone 5 iOs7 2TB TC Apple TV3
    Have you tried deleting the printer from your Mac then plug the printer in with a USB cable let it detect and select it as default printer then go through your setup and try wireless again. The instructions for my HP C6380 said setup using USB then disconnect
    and try wireless and the drivers were already there no need to use the disc. Of course it
    would help if you stated the model and what OS you had and is it up to date I have gotten
    3 updates for my printer this year alone which comes in software update for the OS.

  9. #9

    Aptmunich's Avatar
    Member Since
    Mar 09, 2004
    Location
    Munich
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    Specs:
    Aluminium Macbook 2.4 Ghz 4GB RAM, SSD 24" Samsung Display, iPhone 4, iPad 2
    Quote Originally Posted by Mariam Khawaja View Post
    There is no setting for black & white on it. There is one which says colour matching and I've tried printing it on that setting but it still prints out in black & white. I think I'll just have to connect it with a cable. Thanks though
    FWIW with my printer it's under "Printer features > Color Mode: color" in that drop-down list.

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