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Thread: Adobe Software

  1. #1


    Member Since
    Feb 25, 2011
    Posts
    7
    Unhappy Adobe Software
    I purchased this software and when I put the disc in my iMac, it spits it right back out and won't let me install it. Other software works just fine. Anyone else have this problem?

  2. #2


    Member Since
    Oct 30, 2008
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    What particular Adobe software is it?

  3. #3


    Member Since
    Feb 25, 2011
    Posts
    7
    Adobe Photoshop Elements 9
    I contacted Adobe and they let me download this from their website since I already had the software serial number. They also sent me replacements discs which I just tried and my Mac spits those out also. I've installed other software that works just fine.

  4. #4


    Member Since
    Feb 25, 2011
    Posts
    7
    Mac spitting out certain discs
    It will spit out the Adobe software but will play some music cd's and some movie dvd's. It will install Printshop for Mac and Printexplosion for mac. If it was my drive, then it wouldn't let the others work right?

  5. #5

    IvanLasston's Avatar
    Member Since
    Feb 26, 2010
    Location
    Rocky Mountain High, Colorado
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    2,116
    Specs:
    1.8 GHz i7 MBA 11" OSX 10.8.2
    9 is supposedly installable on Macs and Windows. I don't have it but are you sure you are using a disk that is compatible with the Mac (i.e. did it come with 2 disks)? If you have the download why are you messing with the disk?

  6. #6


    Member Since
    Feb 25, 2011
    Posts
    7
    I bought Adobe Elements 9 and it kept spitting the disc out. Adobe let me download it from them since I already paid for it. I would like to have the discs in case I get another computer later. My Mac now is new and the discs won't stay in. I will eventually want to install it in another Mac so I need the discs. it's a 2 disc set. Adobe sent me replacement discs and they didn't work either. My Mac is Mac OS X 10.6.6
    Just can't figure out why the discs keep ejecting. Other software installed with no problem and some didn't install too just like Adobe.

  7. #7

    Bullwinkle's Avatar
    Member Since
    Feb 25, 2010
    Location
    Canton, MI
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    33
    Specs:
    21.5" iMac, 3.06 c2d, 4GB RAM, 500GB HDD
    Adobe Elements 9 installed via disk with no problem on my Mac. I don't thinks it's an Adobe problem. Perhaps you should have the drive checked out due to it's intermittent operation.
    Larry

  8. #8


    Member Since
    Feb 25, 2011
    Posts
    7
    ???
    If it was my drive though....it wouldn't be able to accept other discs and it does. It spits some out but not all of them. Some software installed just fine. I'm confused.

  9. #9


    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
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    20,911
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    Well, let's start with the basics: what kind of Mac is it? How old? What other discs does it spit out? Are these genuine Adobe (or other software) discs? Have you tried shooting a little (repeat: a little) compressed air in the CD drive? When you look under "About this Mac -> More Info" does it say the drive can read DL discs?

    Do you know anyone with an external DVD drive you could borrow? If you do, what happens when you use that? And finally -- are you sure you're putting the disc in right side up (label facing you)?

  10. #10

    Aqua's Avatar
    Member Since
    Sep 05, 2007
    Location
    Canada
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    452
    Specs:
    Macbook Pro, 2.4GHz Core2 Duo 10.6.8, MacMini
    I wouldn't assume that Laydeeworeblak, my drive problems started with spitting out Dreamweaver and then OS disks. You might try googling the drive type (ie Mat****aDVD) altho I never thought of the Adobe connection.
    Quote Originally Posted by Laydeeworeblak View Post
    If it was my drive though....it wouldn't be able to accept other discs and it does. It spits some out but not all of them. Some software installed just fine. I'm confused.
    invincible ignorance is an example of ignorance that can not be removed by any amount of evidence. It's now a widespread form of pollution. (Revised quote) An apple a day, keeps the psychiatrist away.. If you play a Windows install CD backwards it has satanic verses

  11. #11


    Member Since
    Feb 16, 2011
    Location
    N.E. Oklahoma
    Posts
    5
    Specs:
    27" 2.93 i7 16 gigs ram
    So far I've installed Dreamweaxee cs5, and Photoshop elements 9 and have played several DVDs and burned three or four CDs with no problems. What Mac are you using? It could possibly be something to do with the drive. Whe you insert them into the drive is the label facing out (faciing you)?. I'm new to the Mac, but sometimes it's the simplest thing that's the problem.

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