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Switcher Hangout The place for switchers to discuss their new machines, and how to work with OS X. General support can be had here for newbie stuff, like "How do I restart my new iMac?" :)

Problem with Mail


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Larry H

 
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I have been using Mail for a year with no problems. Now, when I click on 'Get mail', a pop up window asks for the password fro each account. Mail never did this before.
I have three earthlink and one hotmail account on Mail. I have tried entering the passwords and checking 'save to keychain' but Mail continues to ask for the password each time. I have gone into preferences and everything seems to be set properly. After entering the passwords, Mail does not get the mail.

I am using Thunderbird as my primary email program and it works fine, no problems. I use Mail as an archive. Both programs are set to NOT delete the mail from the server until the mail is deleted from the programs.

Thanks for any help,
Larry H
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quin

 
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I have a similar problem with Mail and Entourage. My solution was to open only one at a time and not both at the same time.
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Larry H

 
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Quin,

Thanks for the reply.

I don't use Entourage so that's not the problem on my computer.

Larry H
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Larry H

 
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I see that no one seems to have an answer to my problem.

Can anyone tell me if I can delete Mail and reinstall? Would that help? How would I go about doing that?
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Are you sure that your keychain entries aren't corrupt? I had the same problem with Airport some time back and traced it to a bad keychain entry.

Sometimes deleting the keychain entries for mail passwords or Airport and starting over will solve the problem. You might look into that before reinstalling mail.
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Larry H

 
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Thanks,

I'll try that.

Larry H
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Larry H

 
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My problem with mail has fixed it's self! I did nothing that I know of and when last checked it works just fine.

Ah, the magic and mystery of computers!

Larry H
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