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  1. #1


    Member Since
    Jan 14, 2011
    Posts
    24
    "iphoto quit unexpectedly"
    Hi everyone,

    Had a software update earlier in the week (don't know if that's had any baring on the problem or not) and haven't used my iphoto for a few weeks but went to fire it up this evening and all I can get is a message box saying "iphoto quit unexpectedly" and 3 buttons to 'Report.... Ignore..... Reopen'

    Have tried 'Reopen' but instantly does the same thing.

    Have also tried a couple of the more basic fixes I found on this and other forums but no change.

    Up until this evening I was using iphoto fine without any problems ( version 9.1.1 if this helps)

    Your help as always would be very much appreciated.

  2. #2

    osxx's Avatar
    Member Since
    Jan 19, 2008
    Location
    houston texas
    Posts
    4,695
    Specs:
    09 MBP 8GB ram 500GB HD OS 10.9 32B iPad 4 32GB iPhone 5 iOs7 2TB TC Apple TV3
    Have you tried Repair Disk Permissions in Disk Utility? I also hit report each time something like this happens if they get
    enough of them they usually send out a fix just food for thought.

  3. #3


    Member Since
    Jan 14, 2011
    Posts
    24
    Hi,

    Thanks for the reply.

    Gave your suggestion a try - seemed to find plenty of things to repair but unfortunately didn't fix the iphoto problem.

    Have sent Apple a report.

    Anyone got any other suggestions ?

    Thnx

  4. #4

    Buzzard2010's Avatar
    Member Since
    Oct 22, 2010
    Location
    Bretforton, Worcestershire
    Posts
    2,571
    Specs:
    MacBook Pro 15" 2014, 2.2GHz i7, 16GB RAM, 250GB SSD, OSX 10.9.5 - iPhone 5s 16gb
    Hold down the "cmd"+"alt" keys and click iPhoto, if it loads it should give you a window to repair the iphoto library, click this and see if it repairs the problem.

    - Simon

    If you have been helped, don't forget to use the Reputation system at the top right of their post.
    May 2011
    Nominated: March 2011 & April 2011

  5. #5


    Member Since
    Jan 14, 2011
    Posts
    24
    Hi,

    Just tried that and while it does appear, it's gone in a split second - far too quick for me to be useable.

    Thanks

  6. #6

    Buzzard2010's Avatar
    Member Since
    Oct 22, 2010
    Location
    Bretforton, Worcestershire
    Posts
    2,571
    Specs:
    MacBook Pro 15" 2014, 2.2GHz i7, 16GB RAM, 250GB SSD, OSX 10.9.5 - iPhone 5s 16gb
    Another option would be to re-install iLife, see if that solves the problem. Your files should stay intact and un-touched, but you can always back them up to an external drive to be 100% safe.

    - Simon

    If you have been helped, don't forget to use the Reputation system at the top right of their post.
    May 2011
    Nominated: March 2011 & April 2011

  7. #7


    Member Since
    Jan 14, 2011
    Posts
    24
    How do i do that ?

    Do i need to uninstall first and if so, do i uninstall just iphoto or ilife completely ?

    Thanks

  8. #8


    Member Since
    Jan 14, 2011
    Posts
    24
    Hi Guys,

    Ok, tried to reinstall iPhoto.

    Moved the current copy of iPhoto to the trash - inserted iLife disc - customized and chose to install just iPhoto.

    All good.

    Was prompted to update software before it would run. So i updated.

    Should probably mention at this point that i didn't trash my iPhoto library, so this remains.

    Rebooted and fired up Iphoto - exactly the same !!

    No change whatsoever. Still "iPhoto quit unexpectedly"

    Does this mean the problem lies within my iPhoto library ?

    Running out of ideas so would really appreciate some feedback.

    Thnx

  9. #9

    Buzzard2010's Avatar
    Member Since
    Oct 22, 2010
    Location
    Bretforton, Worcestershire
    Posts
    2,571
    Specs:
    MacBook Pro 15" 2014, 2.2GHz i7, 16GB RAM, 250GB SSD, OSX 10.9.5 - iPhone 5s 16gb
    You could move your iphoto library to your desktop and try opening iPhoto to see if it is the problem.

    - Simon

    If you have been helped, don't forget to use the Reputation system at the top right of their post.
    May 2011
    Nominated: March 2011 & April 2011

  10. #10


    Member Since
    Jan 14, 2011
    Posts
    24
    As a quick addition to my last post ;

    I've just tried to fire up iMovies and i'm getting the same from that as well - "iMovie quit unexpectedly".

    I have as yet not really used iMovies (other than a quick look through it when i first got my Macbook Pro a few weeks ago) so i don't even have an iMovies library.

    Same as iPhoto - all was fine when i last tried it a couple of weeks ago.

  11. #11


    Member Since
    Jan 14, 2011
    Posts
    24
    Hi,

    Gave it a try but still the same !!

  12. #12

    Buzzard2010's Avatar
    Member Since
    Oct 22, 2010
    Location
    Bretforton, Worcestershire
    Posts
    2,571
    Specs:
    MacBook Pro 15" 2014, 2.2GHz i7, 16GB RAM, 250GB SSD, OSX 10.9.5 - iPhone 5s 16gb
    Did you get the machine new? From Apple? If so I would take it to an Apple store or genius bar to get it looked at there, it will be covered by warranty.

    - Simon

    If you have been helped, don't forget to use the Reputation system at the top right of their post.
    May 2011
    Nominated: March 2011 & April 2011

  13. #13


    Member Since
    Jan 14, 2011
    Posts
    24
    Hi,

    Macbook Pro is new and under warranty but was hoping to save myself the 40 min drive to my nearest Genius Bar !

    I've now realised that i have this problem with not only iPhoto and iMovies but with Quicktime as well - same message ".......quit unexpectedly. Report... Ignore....Reopen"

    Have done an Apple Hardware Test and that's come back fine.
    Have logged in as another user - same outcome.
    Have reinstalled iPhoto - same outcome.
    Have held down alt/cmd while opening iphoto - same outcome.
    Have deleted the apple.com/plist - same outcome.

    Have read loads about this problem on various forums now but have yet to hear of anyone that has a solution.

    Anybody out there with some experience of this issue who has solved it ?

    Thanks everyone

  14. #14


    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    20,911
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    It sounds to me like your install of the system -- 10.6, snow leopard -- is pooched.

    I could tell you to do a system restore, but honestly that 40 minutes would be MUCH better spent driving to the Apple Store. You paid for that warranty and a superior computer -- and you are not getting what you paid for.

  15. #15


    Member Since
    Jan 14, 2011
    Posts
    24
    I've bit the bullet and booked an appointment at the genius bar for saturday afternoon.

    Will post on here if I get a result - it may save someone else the grief i've had this week !!

    Thanks everyone for all your help

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