Results 1 to 9 of 9
  1. #1


    Member Since
    Jan 09, 2011
    Posts
    7
    Specs:
    27" iMac 2.93GHZ QUAD-CORE i7 - 16GB RAM - 2TB HD - iPad 3rd Gen 64GB - iPhone 4s 32GB
    Brand new iMac, frustrated
    My new imac just arrived today. I replaced the 2x2 sticks of memory with 4x4 GB from OWC. When I boot it up I get a grey screen that looks like this:



    I tried reinstalling the original memory that came with the computer and I get the same thing. Did I damage something while installing the RAM?

    Not sure how to proceed and would like some advice before contacting Apple Care.

    Thanks!

  2. #2


    Member Since
    Oct 26, 2010
    Posts
    13
    it's the MOUSE on the picture... it says: TURN THE MOUSE ON

    You probably have wireless mouse... yes? well.. just turn the mouse on

  3. #3

    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
    Location
    MA
    Posts
    8,503
    Specs:
    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 6S, iPod Nano 7th GeniPad 3
    Umm..your iMac came with a mouse..a Magic Mouse..take it out..turn it upside down..release the panel there and pop the 2 batteries that came with with it into it. Put the panel back on and notice the small slider next to the round hole? Slide the button to the top..notice the green light that shows up now..

    Amazingly your iMac will now proceed and you can use a mouse..

    If something THIS basic (and covered by documentation) is going to frustrate you and this is your first Mac, you're in for quite a ride..

    Regards

  4. #4

    bobtomay's Avatar
    Member Since
    Dec 22, 2006
    Location
    Texas, where else?
    Posts
    26,462
    Specs:
    15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
    Note: resized image.
    I cannot be held responsible for the things that come out of my mouth.
    In the Windows world, most everything folks don't understand is called a virus.

  5. #5


    Member Since
    Jan 09, 2011
    Posts
    7
    Specs:
    27" iMac 2.93GHZ QUAD-CORE i7 - 16GB RAM - 2TB HD - iPad 3rd Gen 64GB - iPhone 4s 32GB
    Thanks guys. I was frustrated because I was worried that I damaged something while installing the RAM. I had no clue what that picture was as I had the track pad out (didn't even unpack the mouse to be honest) albeit not turned on.

    Never went from such frustration to a feeling of sheer stupidity in such a short time.

  6. #6

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    48,252
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, El Capitan
    Never went from such frustration to a feeling of sheer stupidity in such a short time.
    It happens to the best of us. Welcome to the Mac Forums and enjoy your new iMac (along with the wireless mouse).

  7. #7

    MacInWin's Avatar
    Member Since
    Jul 07, 2008
    Location
    Winchester, VA
    Posts
    5,648
    Specs:
    2015 rMBP, 2008 iMac, iPhone 6, iPad mini, 13" MBP, AppleTV and two MacMinis
    Quote Originally Posted by kickstand54 View Post
    Never went from such frustration to a feeling of sheer stupidity in such a short time.
    Usually, my frustration comes from sheer stupidity, mostly my own, sometimes others. And it happens all too often!

    Welcome to the place, enjoy the iMac. I'm still loving mine after two years!

  8. #8


    Member Since
    Feb 19, 2009
    Posts
    38
    Specs:
    24"
    kick,

    welcome to the forums. Know this, the days of getting frustrated are over with Macs. Frustration only happens with windoze pos's!

    Enjoy your Mac to the fullest.
    Rob

    Once you go Mac, you never go back!
    Windows is nothing but a POS!

  9. #9

    Raz0rEdge's Avatar
    Member Since
    Jul 17, 2009
    Location
    MA
    Posts
    8,503
    Specs:
    27" i7 iMac, 24" iMac, 13" Macbook Air, iPhone 6S, iPod Nano 7th GeniPad 3
    Quote Originally Posted by RobFERN View Post
    kick,

    welcome to the forums. Know this, the days of getting frustrated are over with Macs. Frustration only happens with windoze pos's!

    Enjoy your Mac to the fullest.
    Totally not true..I know it's very "chic" to try to bash the opposing OS on any OS-specific forum, but there are countless people (like me) who use Mac, Windows and Linux on a daily basis with absolutely NO frustration. i am equally productive on all of those OS' without any problems..

    My work laptop running Windows usually has uptimes of over 6 months before I decide to turn it off for some reason, my Linux server at work runs about the same time until some OS update requires a restart.

    So please save your "windoze" comments, as they surely don't add to the discussion..

    Regards

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. iMac 27 and 21.5 hard drive failure - Frustrated
    By cajuntec in forum Apple Desktops
    Replies: 2
    Last Post: 10-20-2012, 11:28 AM
  2. Brand New to iMac
    By J Layne Gregory in forum Switcher Hangout
    Replies: 2
    Last Post: 03-18-2012, 09:38 PM
  3. My brand new iMac
    By MacintoshMaster in forum Apple Desktops
    Replies: 42
    Last Post: 01-07-2009, 03:45 PM
  4. brand new imac going s l o w e r
    By abcheetham in forum Apple Desktops
    Replies: 1
    Last Post: 11-01-2008, 10:24 AM
  5. My brand new iMac needs a Password and
    By ripfrankwhite in forum OS X - Operating System
    Replies: 2
    Last Post: 12-27-2005, 02:39 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •