New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Switcher Hangout The place for switchers to discuss their new machines, and how to work with OS X. General support can be had here for newbie stuff, like "How do I restart my new iMac?" :)

Internet connection (Sky Broadband UK)


Post Reply New Thread Subscribe

 
Thread Tools
cblakey

 
cblakey's Avatar
 
Member Since: Mar 24, 2010
Posts: 15
cblakey is on a distinguished road

cblakey is offline
Hi,

I'm a little bit concerned as to why my broadband speed has decreased over the last couple of months, I've known it to be a lot faster and the Mac is only about 9 months old.

I decided to call Sky Broadband Customer Services to see if they could help at all. I'm currently getting about 2mb download speed (which I realise is quite acceptable to some people), but I'm paying for 20mb. I'm quite happy paying for that as I think I have quite a good deal (TV package, etc).

The guy at Sky advised me to check my 'Network Utility', then select 'Netstat', followed by selecting 'Display the state of all current socket connections'. This brought up a huge list, which Sky stated could be a factor, saying that my Mac "has too many connections to the internet" and that "there should only be about 10 connections".

Is there anyway to reduce this list at all?

Any help would be much appreciated.
QUOTE Thanks
bazanders

 
Member Since: Mar 30, 2010
Posts: 167
bazanders will become famous soon enough
Mac Specs: mid 2011 27" imac Core i5 2.7GHz, 8GB, 1TB

bazanders is offline
Im on the same deal as you and i physically get 18Mb out of the 20Mb max, having said that im only 290 yards from the exchange. 2Mb is dire, you must be either a long distance from the exchange, click link to check SamKnows - Broadband Availability Checker (once youve put in you details and result shows click locality link)
or you have wiring/filter/router issues, the mac has diddly squat to do with the speed of your connection
QUOTE Thanks
Kevriano

 
Kevriano's Avatar
 
Member Since: Jul 02, 2006
Location: Crawley, England
Posts: 4,561
Kevriano is a name known to allKevriano is a name known to allKevriano is a name known to allKevriano is a name known to allKevriano is a name known to allKevriano is a name known to allKevriano is a name known to all
Mac Specs: 20" Intel iMac 2.4 Ghz/3G Ram/320HD, Snow Leopard. PBook G4, 1.5Ghz/1.5 Ram/250 HD, Leopard 10.5.6.

Kevriano is offline
Exactly. You can only really have one connection. Strange and poor excuse from Sky.
They are rubbish unless you live on top of the exchange, like Bazanders.
I called them and asked what they could do, and was told 4 meg at most (I live 2 miles from the exchange). That would be like dial up for me, Virgin give me 50 meg (and I see 60+ most downloads). No comparison.
It is not your Mac at fault is the bottom line. Remember, it's always advertised as "up to 20MB".

Try my custom Mac Forums Search Engine: Mac Forums Google Search

Please use the reputation system if you consider any help given useful (it's the little ✓/✘ on the left <---)

QUOTE Thanks
mrplow

 
mrplow's Avatar
 
Member Since: Oct 01, 2007
Location: UK
Posts: 6,748
mrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond reputemrplow has a reputation beyond repute
Mac Specs: 27" iMac i7 (2011) 10.10, iPhone6, iPad Air, AppleTV2

mrplow is offline
cblakey:
Stick your phone number into the BT checker BT Broadband
and see what the estimated speed is for your line. That will give you a figure that you can theoretically achieve. If it says 2mb then you're getting the best you can over ADSL.

Kevrianos move to Virgin cable is a great idea . . . if you live in a cabled area.

Something else to check is to log into your router and find out the up and down speed that your connected at. You may never achieve the connected speed but again, if it says 2mb you'll never exceed that.

Also worth checking the old favourites; Try the router in the master phone socket without anything else connected, make sure all devices on the phone line have microfilters attached.

Reboot your router before doing any tests.

Maybe get a friend with a laptop to come and run speed test from that.

Lots of bits to try there, in a somewhat brain-dump random order but some stuff to try that'll give you a better idea of where the fault lies.

Post back with your results.

External hard disk acquisition addict - but admitting the problem is the first step to a robust backup

Please use the reputation system if you think you've been helped - top right of this post
QUOTE Thanks
newscribe

 
newscribe's Avatar
 
Member Since: Oct 16, 2010
Location: Switzerland & UK
Posts: 399
newscribe has a spectacular aura about
Mac Specs: 2010 Macbook - OS X 10.9 - iPhone 4s - iPod - iPad

newscribe is offline
Hi,

I agree with mrplow re test your line first, as many older incoming lines just can not handle large date, so it matters not who your ISP is and what they say they can deliver, it all depends on your incoming line and what it can handle.
QUOTE Thanks

Post Reply New Thread Subscribe


« Slightly disturbing phenomena observed today... | Saving in Pages »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
Problem with internet connection vinoureux Internet, Networking, and Wireless 0 10-05-2010 08:55 AM
No Internet Connection becksta Internet, Networking, and Wireless 1 07-16-2010 10:55 PM
Share Internet Connection via Modem princeedu Internet, Networking, and Wireless 0 09-07-2009 09:00 PM
Internet Connection Sharing questions rgjcompro Internet, Networking, and Wireless 0 01-27-2007 09:55 AM
Sharing Internet Connection JimmyHat Internet, Networking, and Wireless 6 02-09-2006 08:25 PM

All times are GMT -4. The time now is 08:50 AM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?