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Switcher Hangout The place for switchers to discuss their new machines, and how to work with OS X. General support can be had here for newbie stuff, like "How do I restart my new iMac?" :)

HP scanner vs OS X


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FlaBill

 
Member Since: May 15, 2010
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Mac Specs: iMac 21.5 9/3/10 OS X Mavericks 10.9.1 Firefox 26,0 iPad, iPod Touch

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Can't get iMac 21.5 OS X ver 10.6.4 to recognize HP all in one model F4480 as a device.
It prints fine but won't scan. Attempts at Image Capture and HP Scan both fail to detect a device.
Followed HP troubleshooting instructions and re-installed Printer with no luck.
Could not find answer in HP support area.
What do you suggest?

Bill
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vansmith

 
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Are you using the drivers that come with OS X or are you installing drivers from HPs site? Is your scanner recognized in System Preferences > Print & Fax?

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FlaBill

 
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First was using drivers from Mac, then tried new d/l from HP,
The device does show in Print/Fax of Preferences.
Bill
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vansmith

 
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Are you sure you installed both the printer and scanner drivers? I know that I have to install both to use each of them for my Canon printer. In other words, the "printer" driver may not include support for the scanner.

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