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  1. #1
    BestBuy protection plan or AppleCare???

    Member Since
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    MacBook Pro 13.3
    BestBuy protection plan or AppleCare???
    Hey guys got a ? Just purchase a MacBook Pro last friday @ BestBuy and as always I purchase there protection plan. First let me tell you what it covers - normal wear & tear,accidental damage from handling,battery replacement (once),no lemon policy,power surge repair,virus/spyware removal,4 telephone calls per year for troubleshooting and assistance, and a annual maintenance. I know it's sounds like alot but with a price of 349.99 now the ? Is AppleCare plan better or
    would i be better off with some form of insurance? I have a iphone,the wife ipod touch,and the kids (triplets) all have ipods and never seem to have any issues with them. Apple seems to have very good products so just thinking that the plan for the MacBook Pro might be a little over kill?

  2. #2
    BestBuy protection plan or AppleCare???
    Chef_eam's Avatar
    Member Since
    Dec 12, 2009
    Location
    Midland,Tx
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    iMac 27" 2.66GHz i5, 1TB HDD, 12GB RAM, OS X 10.7.3, iPod Classic 160GB,iPad 1 64GB Wi-fi, iPhone 4S
    Well, Apple will replace a lemon, you won't have to worry about virus removal as there are none for OS X, AppleCare gives you unlimited phone suport for the life of the AppleCare plan, and i don't know what BB would do for annual maintenance that you couldn't do yourself with Onyx. I personally would go with AppleCare, but that's just me.

  3. #3
    BestBuy protection plan or AppleCare???

    Member Since
    Mar 07, 2010
    Location
    Long Island, New York
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    120
    Specs:
    MBP 17"(2.8 ghz Intel Core 2 Duo, 4 GB mem), 21.5" Imac, 15" MBP (2.4 ghz) all running ML
    Is the BB plan for the same amount of time as the Apple?

  4. #4
    BestBuy protection plan or AppleCare???

    Member Since
    May 28, 2010
    Location
    Rock Hill,SC
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    3
    Specs:
    MacBook Pro 13.3
    the BB plan last for 3 years.

  5. #5
    BestBuy protection plan or AppleCare???

    Member Since
    Apr 09, 2009
    Location
    Ithaca NY
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    13 inch alMacBook 2GHz C2D 4G DDR3, 1.25GHz G4 eMac
    Best Buy's protection plan does not cover virus removal unless you buy the ViSpy plan which requires that you purchase a year of anti-virus as well. The ADH part is what makes it slightly better than Apple's plan. AppleCare is great though if you aren't a moron with your computer (i.e. don't put drinks within spilling range)

  6. #6
    BestBuy protection plan or AppleCare???
    clayneal's Avatar
    Member Since
    Mar 27, 2009
    Location
    Lincoln Nebraska
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    late 08 macbook 2.0 4gig 320hdd10.7.3 32 gig iPhone 4s
    Quote Originally Posted by roy6012 View Post
    the BB plan last for 3 years.

    And so does Apple Care , 1 year with the Mac and an extended 2 years with AC
    so a total of 3 years.
    With that said AC all the way.

    Clay
    MY ADVICE COMES WITH A DOUBLE YOUR MONEY BACK GUARANTEE!

  7. #7
    BestBuy protection plan or AppleCare???

    Member Since
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    AppleCare doesn't cover accidental, but I've had great experience with it. I sell the best buy plans all the time, but if it were my computer and I was choosing, I'd go with the AppleCare also... because I don't put my computer in danger of accidents.

  8. #8
    BestBuy protection plan or AppleCare???

    Member Since
    May 28, 2010
    Location
    Rock Hill,SC
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    3
    Specs:
    MacBook Pro 13.3
    thanks guys I'll probably go with the AC plan.

  9. #9
    BestBuy protection plan or AppleCare???
    chscag's Avatar
    Member Since
    Jan 23, 2008
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    Fort Worth, Texas
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    Quote Originally Posted by DarkestRitual View Post
    AppleCare doesn't cover accidental, but I've had great experience with it. I sell the best buy plans all the time, but if it were my computer and I was choosing, I'd go with the AppleCare also... because I don't put my computer in danger of accidents.
    Since you work for BB... Does their accidental damage coverage also cover water damage; i.e.: spills? Seems to be some confusion over that. Maybe you can clarify? Also, I had a "Geek Squad" guy tell me the other day that when they receive an Apple computer in for repair (under the BB warranty), if the repair is beyond what they normally do, they'll send it on to Apple.

    Regards.

  10. #10
    BestBuy protection plan or AppleCare???
    pigoo3's Avatar
    Member Since
    May 20, 2008
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    I seem to remember in a previous thread someone mentioning that Best Buy's plan did cover accidents...but that it covered only one accident/plan. If you put in an accident claim, and they took care of it...then you had to purchase a 2nd plan to be fully covered again.

    Not sure though if the plan covered water damage...or Vomit!!! Ha ha!



    - Nick
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  11. #11
    BestBuy protection plan or AppleCare???
    pigoo3's Avatar
    Member Since
    May 20, 2008
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    2011 13" MBP 2.3ghz, 8gig ram, OS 10.7.5
    Just found this on Best Buy's website (had to "dig" through a few pages to find it). Their "Black Tie" Protection Plan does cover spills for laptops. There seems to be 3 levels of the "Black Tie" plan (Standard, Advanced, and Premium)...and only the Advance & Premium plans cover spills.

    The plan will also replace the laptops battery once if it goes bad.

    http://www.geeksquad.com/uploadedFil..._Computers.pdf

    - Nick

    p.s. I'm assuming this also covers vomit!
    - Too many "beachballs", read this: Beachballs
    - Computer seems slower than it used to? Read this for some slow computer tips: Speedup
    - Almost full hard drive? Some solutions. Out of Space
    - Apple Battery Info. Battery

  12. #12
    BestBuy protection plan or AppleCare???

    Member Since
    Apr 09, 2009
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    Ithaca NY
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    13 inch alMacBook 2GHz C2D 4G DDR3, 1.25GHz G4 eMac
    Quote Originally Posted by chscag View Post
    Since you work for BB... Does their accidental damage coverage also cover water damage; i.e.: spills? Seems to be some confusion over that. Maybe you can clarify? Also, I had a "Geek Squad" guy tell me the other day that when they receive an Apple computer in for repair (under the BB warranty), if the repair is beyond what they normally do, they'll send it on to Apple.

    Regards.
    Spills, yes... full liquid submersion, no.

    so you can spill a ton on it, but don't drop it in a lake/bathtub.

  13. #13
    BestBuy protection plan or AppleCare???

    Member Since
    Jan 27, 2007
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    *Brisvegas*
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    17 inch 2 GHz C2D imac (5,1) with 3GB DDR2 RAM, X1600 (128MB memory) GPU - OSX 10.6.3
    You know them saying "Spills, yes... full liquid submersion, no." could just be this:

    Customer - "but I only spilled a drop of water on my macbook, it's not that bad"
    BB employee - "Oh no it's much worse, it was fully submersed. Did you drop it in a bath tub or something similar?"

    Then you'd have to argue over was it a drop of water or a drop into a bath tub. A big hassle just to bet the cover you paid for cause they're stingy and don't want to pay out.

    I can see that happening.

  14. #14
    BestBuy protection plan or AppleCare???

    Member Since
    Apr 09, 2009
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    Ithaca NY
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    13 inch alMacBook 2GHz C2D 4G DDR3, 1.25GHz G4 eMac
    Yea... working at Best Buy, I can tell you that is NOT how it is. It's more like, "Oh? You're not 100% happy? I'm sorry, let me bend over backward for you."

    We're usually pretty good about stuff.

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