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  1. #1

    Member Since
    May 17, 2010
    Question I think my MacBook has spyware. Please help!
    I was trying to get on Netflix: Rent as many movies as you want for only $8.99 a month! Free Trial to watch a movie on there and I kept getting directed to I tried everything to get to netflix and I just can't get there. So I called netflix, thinking it was a problem on their end. The guy worked with me and nothing happened, so he guessed that I had spyware/adware thing going on. I don't really know much about it or how to tell if I have it/how to get rid of it, etc. Can anyone help? I'm kinda worried about it. Please help! What do I do?

  2. #2

    Member Since
    Mar 24, 2008
    Well first, let's apply some common sense.

    What would the purpose of spyware be, if it existed solely to reroute traffic to Think about that.

    Once you have figured out it's likely not spyware, understand also that such things in OS X are extremely, extremely, extremely rare.

    The next thing to do, is open a terminal. In Application -> Utilities -> Terminal. In the terminal, type:


    and see what you get. It should look as such:

    64 bytes from icmp_seq=0 ttl=246 time=14.868 ms
    64 bytes from icmp_seq=1 ttl=246 time=26.108 ms
    64 bytes from icmp_seq=2 ttl=246 time=16.824 ms
    64 bytes from icmp_seq=3 ttl=246 time=28.620 ms

    That IP is They may have others, but that is one of them. See what you get.

  3. #3

    dtravis7's Avatar
    Member Since
    Jan 04, 2005
    Modesto, Ca.
    iMac 2010 27" QuadI7 OS10.13 iMac 2008 OSX10.11, MBP Late2011OS10.13 , iPad Pro 10.5", iPhone 5s,
    There is no SPyware in the classic sense for OSX. There IS an DSN changer trojan. Only way so far to get it is:

    Download a pirated version of iWork, iLife and some Adobe stuff.
    Install a Codec from a so called Video site and give it the administrator password.

    Did you do either of the above recently?

  4. #4

    Oneironaut's Avatar
    Member Since
    Feb 23, 2009
    21" iMac * 2.8 Ghz Intel Core i7 * 16GB 1333 Mhz DDR3 * 1TB HD *AMD Radeon HD 6770M 512 MB
    Sounds like the person you talked to just wanted to give you an answer and shut you up. Why would AT&T need to use malware to get you to visit their site from Netflix?

    I would just make sure you've typed in correctly and that you aren't clicking on a pop-up ad taking you to AT&T's site or something.

    If it happened to you, it should happen to anyone who clicks on the link, but I get the correct page.

  5. #5

    vansmith's Avatar
    Member Since
    Oct 19, 2008
    Early 2015 13" rMBP
    Is Netflix the only site that you get redirected away from? What does it say under DNS in the Network pref pane?
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