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  1. #1

    Member Since
    Mar 24, 2010
    Please Help, cannot open docs on a pc sent from mac
    I am using microsoft office 08 to email papers for college to the professor. I save the file as a docx. I have also saved as a .doc and sent it. When trying to open the file on a pc with xp. it goes like this:
    A box will pop up asking to open or save file
    Name:title of paper
    Type: Compressed (zipped) folder, 30.0 kb
    So I click open, another box pops up asking if i want to save the file
    Name: title of paper
    Type: unknown file type, 30.0kb
    Only has option to save or cancel so i press save
    A save as box opens so I save it to my documents on the pc
    saving- title of document.docx
    Next it states download complete and I click the open box to open the file.
    Next window that pops up states:
    Windows cannot open this file:

    File: title of document.docx
    then asks if I want the web to find the program
    or select program from a list

    I cannot figure out why this is happening. I really need to get this stuff turned in. I should mention that it does open on a pc if I send it as a pdf but thats not the way the prof wants it.
    Thanks for the help and sorry for the huge post but I wanted to be descriptive.

  2. #2

    JohnCL's Avatar
    Member Since
    Jan 29, 2009
    South Carolina
    What version of Office is on the PC? To open a .docx file you need Office 2007 or a 2007 viewer. The best is to save it in 97-2003 format on the Mac side and then you shouldn't have an issue.

  3. #3

    jdmccay's Avatar
    Member Since
    Apr 20, 2010
    MBP, Snow Leopard, Intel Core 2 Duo
    Quote Originally Posted by KellyMac View Post
    Type: Compressed (zipped) folder, 30.0 kb
    Try sending it uncompressed. I've never had good experiences with compressed files, and if you're only sending one document, it doesn't actually "shrink" the file size. Compressed files only shrink the file size if you have a folder with a LOT of large files in it.

    if that doesn't work, and you're desperate to get your paper turned in on time, you can always send it as a PDF, and then copy&paste it to a word Doc on the PC. you'll have to do some re-formating, and it'll be a pain, but as a last-ditch effort it'll do in a pinch
    $ cd Bar; ls
    Beer, Glass, Chair_Next_To_Hot_Blonde,
    $ mv Beer Glass; cd Chair_Next_To_Hot_Blonde
    $ ./pickup_line

  4. #4

    Member Since
    Feb 25, 2009
    Late 2013 rMBP, i7, 750m gpu, OSX versions 10.9.3, 10.10
    jdmccay - .docx is not a compressed file, but an Office 07 document - if the receiver is interpreting it as a compressed file, then chances are the professor doesn't have Office '07
    My Macs: Late 2013 rMBP w/ 750m, 16Gig ram; 2013 Mac Pro 6 core w/ D700, 16Gig Ram; Mac mini G4, 1.25 GHz, 512m ram (server); Late 2011 11" MBA, 1.8GHz i7, 4Gig Ram, 256Gig SSD, HD3000; Powerbook 12" G4 1.33GHz running Linux; Apple TV (1080p version)

  5. #5

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Keller, Texas
    2017 27" iMac, 10.5" iPad Pro, iPhone 6s+, iPhone 7+, Numerous iPods, High Sierra
    To KellyMac:

    Do as advised by JohnCL, save the document using compatibility mode. In other words save it as a Word 97-2003 document. And as you were advised in another reply, do not compress the file. Just attach it to the email message in its saved format. Your Prof should be able to open it.


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