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  1. #1
    Please Help - email attachments

    Member Since
    Apr 14, 2010
    Posts
    3
    Please Help - email attachments
    Hi, my husband recently purchased imac and he is trying to send v important email right now including attachments. He has been dragging and dropping attachments into email - no problem, with exception of one file - that seems to be displayed in email as the open document. How can he change this so its its file attachment like the rest?? Please help he is getting very frustarted! L

  2. #2
    Please Help - email attachments
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
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    45,250
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    Need some info before we can assist....

    Are you using the built in mail program (Mail 4.2) or some other email client?

    And, what kind of file attachment is he trying to send?

    Regards.

  3. #3
    Please Help - email attachments

    Member Since
    Apr 14, 2010
    Posts
    3
    Quote Originally Posted by chscag View Post
    Need some info before we can assist....

    Are you using the built in mail program (Mail 4.2) or some other email client?

    And, what kind of file attachment is he trying to send?

    Regards.
    Thanks - he is using the standard mail prog - yes 4.2 and he is trying to send PDFs (all scanned docs) - all attached properly with the excpetion of the letter which is scanned too and is showing as the letter open - hope this makes sense and really appreciate help, L

  4. #4
    Please Help - email attachments

    Member Since
    Apr 14, 2010
    Posts
    3
    sorted...
    sorted it - it had to be ctrl key and then click "view as icon". for some reason the one doc was showing as "view in place" - thanks so much for helping, L

  5. #5
    Please Help - email attachments
    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Fort Worth, Texas
    Posts
    45,250
    Specs:
    27" iMac i5, 3.2 GHz, iPad 3, iPhone 5c, iPhone 6+, 3 iPods, Yosemite
    Glad you got it sorted out. Yes, that's easy to overlook.

    Regards.

  6. #6
    Please Help - email attachments
    TechieJustin's Avatar
    Member Since
    Dec 16, 2008
    Location
    Pennsylvania, USA
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    298
    Specs:
    Macbook Pro 15"
    I don't understand.
    You can't drag and drop stuff into Mail messages and have them attach?

  7. #7
    Please Help - email attachments
    chas_m's Avatar
    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
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    18,965
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    TechieJustin: Of course you can. Try it yourself.

    To dowling: Mail is just trying to be helpful. When you attach multi-page items (like PDFs for example), they appear in the email as icons. When you attach single page things (like photos or 1-page documents), they appear "inline" that is on display.

    This does not actually affect how the recipient recieves them. Regardless of whether their email client "sees" the files inline or embedded (aka icons), it will still be treated as an attachment in the usual manner.

  8. #8
    Please Help - email attachments
    TechieJustin's Avatar
    Member Since
    Dec 16, 2008
    Location
    Pennsylvania, USA
    Posts
    298
    Specs:
    Macbook Pro 15"
    Quote Originally Posted by chas_m View Post
    TechieJustin: Of course you can. Try it yourself.

    To dowling: Mail is just trying to be helpful. When you attach multi-page items (like PDFs for example), they appear in the email as icons. When you attach single page things (like photos or 1-page documents), they appear "inline" that is on display.

    This does not actually affect how the recipient recieves them. Regardless of whether their email client "sees" the files inline or embedded (aka icons), it will still be treated as an attachment in the usual manner.
    Makes sense.
    Once I saw 'inline' I understood.

    However...
    What does "attach Windows friendly" actually do? I have sent stuff to Windows users with and without checking that box in Mail and they don't seem to notice a difference.

  9. #9
    Please Help - email attachments

    Member Since
    Feb 17, 2012
    Posts
    11
    Re "View in place/View as icon" - where is that? I've got the same problem sending a PDF as an attachment which I don't want displayed as an inline image, and I can't find View as icon when I right-click on the image in the email. Nothing happens when I click the Control key.

    Many thanks!

  10. #10
    Please Help - email attachments
    chas_m's Avatar
    Member Since
    Jan 22, 2010
    Location
    Victoria, BC
    Posts
    18,965
    Specs:
    Mid-2012 MBP (16GB, 1TB HD), Monoprice 24-inch second monitor, iPhone 5s 32GB, iPad Air 2 64GB
    Quote Originally Posted by KariSK View Post
    Re "View in place/View as icon" - where is that? I've got the same problem sending a PDF as an attachment which I don't want displayed as an inline image, and I can't find View as icon when I right-click on the image in the email. Nothing happens when I click the Control key.

    Many thanks!
    The control key is a modifier, which means it does nothing in and of itself.

    Holding down the control key along with another key (or in this case a mouse click) will product varying results that are different from not holding the control key down.

    In this particular case, the control key + click combination is the equivalent of a "right click" and presents you with a contextual menu that includes the "View in Place/View as Icon" options when you do this to an attachment in an email.

  11. #11
    Please Help - email attachments

    Member Since
    Feb 17, 2012
    Posts
    11
    Ah, found it! Many thanks chas_m.

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