New To Mac-Forums?

Welcome to our community! Join the discussion today by registering your FREE account. If you have any problems with the registration process, please contact us!

Get your questions answered by community gurus Advice and insight from world-class Apple enthusiasts Exclusive access to members-only contests, giveaways and deals

Join today!

 
Start a Discussion
 

Mac-Forums Brief

Subscribe to Mac-Forums Brief to receive special offers from Mac-Forums partners and sponsors

Join the conversation RSS
Switcher Hangout The place for switchers to discuss their new machines, and how to work with OS X. General support can be had here for newbie stuff, like "How do I restart my new iMac?" :)

Dead pixel, need advice please


Post Reply New Thread Subscribe

 
Thread Tools
greyhound rick

 
greyhound rick's Avatar
 
Member Since: Mar 15, 2010
Location: Phoenix, Arizona
Posts: 40
greyhound rick is on a distinguished road
Mac Specs: macbook pro 13"

greyhound rick is offline
Hello everyone,

I am brand new to mac and am enjoying getting familiarized with my new macbook pro 13".

Ive only had it for a week but have noticed that i have a dead pixel (just one) in the center of the screen. Unfortunately, im the type of person where stuff like this drives me crazy!!

Ive read that Apple wont do anything unless you have numerous dead pixels but was wondering if you think it might be worth a trip to the apple store to see what they say. Its very slight but since i use the macbook for photography it is bothersome when im showing photos to people.

What do you think i should do and also, is there any software that works for fixing dead pixels (black)?

Another question is im wondering if they do switch it out for another macbook if the odds are just as good that the same thing will happen. (I know in photography that dead pixels on digital sensors are pretty much inevitable so going thru the hassle of swapping sensors out is not really worth it. Plus you can Photoshop the dead pixels out on an image but with a laptop its different).

Thanks for your input and suggestions and look forward to being a part of this forum.

my best,

rick
QUOTE Thanks
ZorroAMG

 
ZorroAMG's Avatar
 
Member Since: Oct 23, 2005
Location: Vancouver Canada
Posts: 522
ZorroAMG is a jewel in the roughZorroAMG is a jewel in the rough
Mac Specs: | '09 24" iMac 3.06 8GB | '09 iPhone 3GS 32GB | '09 ATV 1.16TB | '07 23" ACD | '06 15" MBP |

ZorroAMG is offline
Return it for a refund and order a new one online?

QUOTE Thanks
greyhound rick

 
greyhound rick's Avatar
 
Member Since: Mar 15, 2010
Location: Phoenix, Arizona
Posts: 40
greyhound rick is on a distinguished road
Mac Specs: macbook pro 13"

greyhound rick is offline
Going to take it in today and see what they say!!
QUOTE Thanks
greyhound rick

 
greyhound rick's Avatar
 
Member Since: Mar 15, 2010
Location: Phoenix, Arizona
Posts: 40
greyhound rick is on a distinguished road
Mac Specs: macbook pro 13"

greyhound rick is offline
Took my macbook into the Apple store today and they checked it over and decided to have me run a pixel repair program overnight to see if that would get rid of the dead/stuck pixel.

The gentleman at the Genius Bar told me that if that didnt work that they would replace the computer for me.

I thought that was a nice move on their part!

I just hope that if i do take it back that the new one they give me doesnt have the same problem!!

take care,

rick
QUOTE Thanks

Post Reply New Thread Subscribe


« Safari Install | How to Capture DirecTV to Mac »
Thread Tools

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off
Forum Jump

Similar Threads
Thread
Thread Starter
Forum
Replies
Last Post
My new MacBook has a dead pixel Roselyn Apple Notebooks 6 12-06-2010 08:31 AM
Dead pixel / Customer support confusion Weird Fish Apple Notebooks 7 01-16-2008 09:30 PM
Can anyone HELP me with my dead pixel? tmcmillin Apple Notebooks 0 11-28-2006 12:11 PM
Dead pixel?! MarteDVX Apple Notebooks 17 05-30-2006 06:31 PM
Dead pixel in PB G4 15in display... MUMacUser Switcher Hangout 7 01-25-2005 04:02 PM

All times are GMT -4. The time now is 08:26 PM.

Powered by vBulletin
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
X

Welcome to Mac-Forums.com

Create your username to jump into the discussion!

New members like you have made this community the ultimate source for your Mac since 2003!


(4 digit year)

Already a member?