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  1. #1


    Member Since
    Jan 14, 2010
    Posts
    26
    boot problem - stuck on white/grey screen
    I hadn't rebooted in quite some time, and decided to today for some reason, but it's just not doing a full boot. I hear the 'bong' and then it just stays on the grey screen. No apple, no spinning wheel. Nothing.

    My wife recently removed Adium by dragging it into trash, and I've recently installed Onyx and an OCR app from Apple.com.

    Any ideas? TIA.

  2. #2


    Member Since
    Jan 14, 2010
    Posts
    26
    Sorry...should mention that it's a 27" iMac.

  3. #3

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    50,288
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, Sierra
    Since the machine is probably new, it's unlikely the problem is with the hard drive although that's a possibility.

    Try resetting the PRAM/NVRAM. See the following LINK

    If that doesn't work, contact Apple support or take it on to your local Apple store and have them look at it. Make an appointment first.

    Regards.

  4. #4


    Member Since
    Jan 14, 2010
    Posts
    26
    Thanks for the reply! It turned out to be a conflict or issue with my external HD. As soon as I unplugged it, everything was fine again.

  5. #5

    chscag's Avatar
    Member Since
    Jan 23, 2008
    Location
    Keller, Texas
    Posts
    50,288
    Specs:
    Late 2013 27" iMac, iPad 3, iPhone 6s+, iPhone 6+, 3 iPods, Sierra
    Quote Originally Posted by craigdcan View Post
    Thanks for the reply! It turned out to be a conflict or issue with my external HD. As soon as I unplugged it, everything was fine again.
    Well, that's an interesting one. I've never seen an external hard drive do that but I'm glad you got it sorted out. Enjoy your new 27" iMac.

    Regards.

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